NewSocial Services Coordinator Connecticut Institute for Communities, Inc.Social Services CoordinatorNorwalk, CT$48,000–$60,000 / yearThe Social Service Coordinator supervises a team of approximately five (5) Social Services staff and plays a key role in strengthening community partnerships, promoting parent engagement, and ensuring compliance with program eligibility and enrollment requirements. Description:CIFC Norwalk Early Learning Program / Norwalk Head Start is seeking a dedicated and experienced Social Service Coordinator to lead and support our Social Services team.
NewDirector of Social Services Care-OneDirector of Social ServicesParamus, NJ$81,000–$100,000 / yearEnsures and documents that residents/families have input into the care planning process; Acts as liaison between residents, families, outside agencies, and the Center Administrator to ensure that the resident's rights are maintained; Takes responsibility for conducting family meetings as needed; functions in a management capacity and adheres to all policies and procedures of the Center as a representative of CareOne Administration; Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required; Facilitates discharge planning including the development of an organized discharge plan for all customers; Concerns self with the safety of all Center residents in order to minimize the potential for fire and accidents. Also ensures that the Center adheres to legal, safety, health, fire, and sanitation codes by being familiar with his/her in carrying out the Center's fire, safety and disaster plans and by being familiar with current MSDS; Puts customer service first and adheres to the CareOne Culture of Excellence Pledge.
NewSocial Worker Skilled Nursing of BronxSocial WorkerThe Bronx, NY$65,000–$65,000Degree must be in Social Work (candidates with Human Services or Psychology degrees will not be considered). Maintain and/or improve residents’ ability to manage everyday physical, mental, and psychosocial needs.
NewSocial Worker Skilled Nursing of BrooklynSocial WorkerBrooklyn, NY$65,000–$75,000The organization is committed to preserving each resident’s dignity, independence, and quality of life through compassionate healthcare services and individualized attention. About the Facility: This well-established rehabilitation and skilled nursing center provides comprehensive care in a supportive and resident-focused environment.
NewSupervisor, Social Work (Behavioral Health Supervisor, SUD) VNS HealthSupervisor, Social Work (Behavioral Health Supervisor, SUD)Bronx, NY$77,200–$96,500Minimum two years’ experience in an OASAS-certified substance use treatment setting required and Minimum one year experience supervising substance use counselors required Experience providing substance use treatment to adolescents is desired preferred Bilingual in English and Spanish preferred . The plan of care includes assessment of members psychosocial status, understanding of social / emotional factors related to health problems, short-term individual counseling, utilization of community resource planning, crisis intervention, family involvement for treatment plan, and the communication of overall care.
NewPsychiatric Social Worker-Bronx Children Mobile Crisis Team VNS HealthPsychiatric Social Worker-Bronx Children Mobile Crisis TeamBronx, NY$33.85–$42.33Current registration to practice as a Licensed Master Social Worker in New York State requiredAs determined by operational/regional needs, valid drivers license may be required . We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
NewPsychiatric Social Worker-Children Mobile Crisis Team VNS HealthPsychiatric Social Worker-Children Mobile Crisis TeamBronx, NY$66,300–$79,800Current registration to practice as a Licensed Master Social Worker in New York State requiredAs determined by operational/regional needs, valid drivers license may be required . We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
NewPsychiatric Social Worker Adult Mobile Crisis Team Queens VNS HealthPsychiatric Social Worker Adult Mobile Crisis Team QueensLong Island City, NY$66,300–$79,800Current registration to practice as a Licensed Master Social Worker in New York State requiredAs determined by operational/regional needs, valid drivers license may be required . We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
NewPsychiatric Social Worker, LMSW- Children Mobile Crisis Team VNS HealthPsychiatric Social Worker, LMSW- Children Mobile Crisis TeamLong Island City, NY$33.85–$42.33Current registration to practice as a Licensed Master Social Worker in New York State requiredAs determined by operational/regional needs, valid drivers license may be required . We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
NewPsychiatric Social Worker Adult Mobile Crisis Team VNS HealthPsychiatric Social Worker Adult Mobile Crisis TeamLong Island City, NY$33.85–$42.33Current registration to practice as a Licensed Master Social Worker in New York State requiredAs determined by operational/regional needs, valid drivers license may be required . We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
NewPer Diem Psychiatric Social Worker - Brooklyn Children's Mobile Crisis VNS HealthPer Diem Psychiatric Social Worker - Brooklyn Children's Mobile CrisisBrooklyn, NY$33.85–$42.33Current registration to practice as a Licensed Master Social Worker in New York State required As determined by operational/regional needs, valid drivers license may be required . We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
NewLicensed Clinical Social Worker BMS Family Health and Wellness CentersLicensed Clinical Social WorkerBrooklyn, NY$88,000–$98,000 / yearThis role provides direct clinical services to adolescent and adult patients our primary care and school-based clinic settings. Description:BMS Family Health Center is seeking a compassionate and dedicated Licensed Clinical Social Worker (LCSW) to join our behavioral health team.
NewSocial Worker Care-OneSocial WorkerNew Milford, NJProvide for therapeutic intervention to help residents cope with the social and psychological aspects of their illnesses, impairments, or disabilities as well as their feelings about institutionalization and separation from family, community, physical and emotional loss. Participate in and coordinates per the company's policy interdisciplinary care planning conferences at the time of admission and at the required intervals, thereafter in order to assist, develop and revise the overall plan of care for residents.
NewSenior Social Worker, Hospice Home Care, Brooklyn/Staten Island VNS HealthSenior Social Worker, Hospice Home Care, Brooklyn/Staten IslandBrooklyn, NY$77,200–$96,500Provides clinical and consultative support to Licensed Social Workers (LSWs) and Interdisciplinary Care Team Managers regarding complex social work related clinical and/or customer service issues. • Participates in VNS Health meetings including but not limited to, interdisciplinary team meetings, in-services and training programs, social work meetings and case conferences.
NewSenior Social Worker, Hospice Home Care, Queens VNS HealthSenior Social Worker, Hospice Home Care, QueensLong Island City, NY$77,200–$96,500Provides clinical and consultative support to Licensed Social Workers (LSWs) and Interdisciplinary Care Team Managers regarding complex social work related clinical and/or customer service issues. • Participates in VNS Health meetings including but not limited to, interdisciplinary team meetings, in-services and training programs, social work meetings and case conferences.
NewPhysician Assistant/Nurse Practitioner (APP), Clinical Instructor, Neurosurgery, General Neurosurgery Service Stony Brook UniversityPhysician Assistant/Nurse Practitioner (APP), Clinical Instructor, Neurosurgery, General Neurosurgery ServiceStony Brook, NYFull timeIt encompasses Stony Brook University Hospital, Stony Brook Children's Hospital, the five Health Sciences schools -- Dental Medicine, Health Technology and Management, Medicine, Nursing and Social Welfare -- as well as the major centers and institutes, programs and more than 50 community-based healthcare settings throughout Suffolk County. Includes routine and emergency consultations in collaboration with the on-call attending, daily management, coordination of care, patient and family counseling, ordering and interpreting diagnostic testing as well as routine and emergent bedside procedures such as lumbar puncture, ventriculoperitoneal shunt tap, placement of ICP monitor, ventriculostomy, and lumbar drain.
NewLicensed Social Worker, Hospice Home Care, Queens VNS HealthLicensed Social Worker, Hospice Home Care, QueensLong Island City, NY$70,200–$87,700Master's Degree in Social Work after successfully completing a prescribed course of study at a graduate school of Social Work accredited by the Council on Social Work Education and the Education Department and who is certified or licensed by the Education Department to practice Social Work in New York State required. • Travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options to deliver direct service to the client.
NewSocial Worker Richmond CenterSocial WorkerStaten Island, NY$65,000–$75,000Richmond Center for Rehabilitation and Healthcare is a 372-bed rehabilitation and skilled nursing facility located in the borough of Staten Island. Our staff is committed to ensuring the highest quality of life for all our residents, by maintaining each resident’s dignity and independence.
NewSocial Care Navigator (SCN) Human Development Services of Westchester, Inc (HDSW)Social Care Navigator (SCN)Mamaroneck, NY$23.07–$24.03 / hourBachelor’s degree in Social Work, Human Services, Psychology, Sociology, Public Health, or a related field with 2+ years of experience in case management, peer support, care coordination, or social service navigation OR associate degree with 4+ years of experience in case management, peer support, care coordination, or social service navigation. In today’s ever-changing health care marketplace, HDSW offers person-centered, trauma-informed, culturally competent services to over 3000 people each year, through a unique blend of innovative inter-related programs.
NewSocial Worker - Bilingual LESCSocial Worker - BilingualBronx, NY$60,000–$64,000 / yearBASIC FUNCTION: The Social Worker will develop services using the Harm Reduction model of care which emphasizes tenant’s choice in the delivery of services in which sobriety as well as tenant’s engagement in services is supported but not required in providing overall trauma sensitive case management services, including assessing and treatment planning linkages and referrals to services. · In consultation with tenants, provide case management services on daily living skills, crisis intervention, financial management skills, substance use, mental health, public benefits and entitlements advocacy.
NewSocial Worker LESCSocial WorkerBronx, NY$60,000–$64,000 / yearDescription:BASIC FUNCTION: The Social Worker will develop services using the Harm Reduction model of care which emphasizes tenant’s choice in the delivery of services in which sobriety as well as tenant’s engagement in services is supported but not required in providing overall trauma sensitive case management services, including assessing and treatment planning linkages and referrals to services. · In consultation with tenants, provide case management services on daily living skills, crisis intervention, financial management skills, substance use, mental health, public benefits and entitlements advocacy.
NewClinical Support, Licensed Social Worker VNS HealthClinical Support, Licensed Social WorkerNew York, NY$70,200–$87,700The Clinical Support Licensed Social Worker provides clinical expertise and behavioral health support to Care Management operations, helping to ensure integrated, member-centered care across the physical and behavioral health continuum. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
Licensed Clinical Social Worker (LCSW only) Benchmark Human ServicesLicensed Clinical Social Worker (LCSW only)Stamford, CT$65,000–$80,000 / yearOur Licensed Clinical Social Worker (LCSW) will conduct evaluations and assessments, participate in Individualized Family Service Plan (IFSP) development and implementation, monitor outcomes as a member of the team, and provide EI supports to families for the benefit of the child. Children’s Services help babies and toddlers with disabilities or delays learn new skills that typically develop during the first three years of life including physical, cognitive, social/emotional, and communication skills.
NewDirector of Residential Services Human Development Services of WestchesterDirector of Residential ServicesMamaroneck, NY$90,000–$95,000 / yearThe Director of Residential Services assists the Chief Program Officer in the development and the daily operation of the Human Development Services of Westchester Transitional Residential Programs, (OMH Congregate Treatment and Apartment Treatment Programs) and the Supportive Housing Units associated with these programs. The Director of Residential Services provides the leadership and supervision necessary to ensure the proper effective controls, administrative procedures and staff are in place to operationalize the program goals, enhance programming, and ensure resident/tenant safety and operating efficiency.
NewLicensed Social Worker, Hospice Home Care, Manhattan VNS HealthLicensed Social Worker, Hospice Home Care, ManhattanNew York, NY$70,200–$87,700Master's Degree in Social Work after successfully completing a prescribed course of study at a graduate school of Social Work accredited by the Council on Social Work Education and the Education Department and who is certified or licensed by the Education Department to practice Social Work in New York State required. • Travels to patients’ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options to deliver direct service to the client.
Licensed Master Social Worker - Nursing Home Surveyor/Complaint Investigator Greenlife Healthcare StaffingLicensed Master Social Worker - Nursing Home Surveyor/Complaint InvestigatorBronx, NYIn this role you will participate as a member of an interdisciplinary survey/investigation team to review allegations of abuse and neglect, perform surveillance activities/tasks at nursing homes (long term care)/Transitional Care Units (TCUs), and Adult Day Health Care Programs (ADHCP) to determine compliance with the requirements of participation; prepare written reports of investigative findings and prepare Statement of Deficiencies (SOD) within required time frame, using Principles of Documentation; participate in emergency surveys at Skilled Nursing Facilities (SNF's); participate in State monitoring during Immediate Jeopardy situations; as well as other duties. Soft Skills: Strong interpersonal skills; ability to facilitate positive outcomes in adverse situations; excellent written and verbal communication; superior investigative and analytical skills; ability to conduct interviews effectively; ability to work independently and collaboratively.
NewLicensed Clinical Social Worker HeadwayLicensed Clinical Social WorkerQueens, NYRemoteWhether you want full-time, part-time, or supplemental income, Headway supports secure virtual and in-person care for solo providers and group practices with guaranteed bi-weekly payments. Headway is a free platform for Licensed Social Workers that simplifies taking insurance, leading to higher reimbursement rates and fast credentialing.
Social Worker - In-Patient Unit - Westchester Behavioral Health NewYork-PresbyterianSocial Worker - In-Patient Unit - Westchester Behavioral HealthWhite Plains, NY$48.45–$64.80 / hourIn this role you’ll serve as psychiatric social worker for patients and their families, providing clinical social work services such as psychiatric and psychosocial assessments, therapeutic interventions, psycho-education, family intervention, patient advocacy, and discharge planning tailored to the needs of patients. Knowledge base of bio-psychosocial model, Diagnostic and Statistical Manual of Mental Disorders IV (DSM-IV) diagnoses, criteria for treatment of different diagnoses in an acute care setting, behavioral risk factors and of the impact of mental illness upon individual and family functioning.
NewLicensed Clinical Social Worker - Telehealth HeadwayLicensed Clinical Social Worker - TelehealthNewark, NJHeadway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. - Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
NewMedical Social Worker - LMSW Required Oak Street HealthMedical Social Worker - LMSW RequiredBronx, NY$55,916–$121,474Educate patients on supportive care options (including advance care planning and end-of-life care) and provide goals of care counseling, support, and advocacy at all stages of the patient journey. The Medical Social Worker is a key member of Oak Street Health Centers, contributing a unique and valuable perspective to care teams to support the psychosocial needs of our patients.
NewMedical Social Worker (LMSW) - Bilingual Spanish Required Oak Street HealthMedical Social Worker (LMSW) - Bilingual Spanish RequiredNew York, NY$55,916–$121,474Educate patients on supportive care options (including advance care planning and end-of-life care) and provide goals of care counseling, support, and advocacy at all stages of the patient journey. The Medical Social Worker is a key member of Oak Street Health Centers, contributing a unique and valuable perspective to care teams to support the psychosocial needs of our patients.
Sr. Social Worker - Child-Adolescent Behavioral Health Home-Based Crisis Intervention Program Interventionist - Columbia - Grant Funded NewYork-PresbyterianSr. Social Worker - Child-Adolescent Behavioral Health Home-Based Crisis Intervention Program Interventionist - Columbia - Grant FundedManhattan, NY$54.62–$59.08 / hourp>The Morgan Stanley Children’s Hospital of NY Presbyterian/ Columbia University Irving Medical Center Child and Adolescent Behavioral Health Home Based Crisis Intervention (HBCI) program is an Office of Mental Health (OMH) funded program that renders short term intensive in home services to youth ages 5-20 predominantly in the areas of Washington Heights, Inwood, and West Harlem, with the goal of preventing psychiatric emergency room visits and psychiatric inpatient admissions. Social Worker - Child/Adolescent Behavioral Health Home-Based Crisis Intervention Program Interventionist - Columbia - Grant Funded .
Licensed Clinical Social Worker Needed in New York CHG HealthcareLicensed Clinical Social Worker Needed in New YorkJackson Heights, NYYour specialty-specific CompHealth rep places your best interests at the heart of everything they do and pays careful attention to the things that matter to you, from the big, hard-to-solve problems to the tiniest details. With its strong sense of community and convenient public transportation, Jackson Heights is an ideal location for physicians seeking both professional growth and work-life balance.
Temporary Social Media & Content Specialist Page GroupTemporary Social Media & Content SpecialistNew York, NY$27–$33 / hourContractorA leading global law firm with a strong presence across North America, Europe, and Asia, this organization provides high-level legal services to major corporations, financial institutions, and private equity clients. This role focuses on creating and managing engaging content across various social media platforms to enhance brand visibility and online presence.
NewHospice LMSW / LCSW - Manhattan JobotHospice LMSW / LCSW - ManhattanNew York, NY$68,000–$80,000 / yearHospice / Palliative Care Social Worker will provide psychosocial support counseling and other social work- related services to Hospice and Palliative Care patients and their families in the community homecare setting and refers to hospice whenever appropriate. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewHospice LMSW / LCSW - Bronx JobotHospice LMSW / LCSW - BronxThe Bronx, NY$68,000–$80,000 / yearHospice / Palliative Care Social Worker will provide psychosocial support counseling and other social work- related services to Hospice and Palliative Care patients and their families in the community homecare setting and refers to hospice whenever appropriate. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewBilingual Spanish Hospice LMSW (Queens NY) with 15K Sign on Bonus + PENSION JobotBilingual Spanish Hospice LMSW (Queens NY) with 15K Sign on Bonus + PENSIONQueens, NY$68,000–$80,000 / yearHospice / Palliative Care Social Worker will provide psychosocial support counseling and other social work- related services to Hospice and Palliative Care patients and their families in the community homecare setting and refers to hospice whenever appropriate. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewClinical Manager, Nurse Practitioner VNS HealthClinical Manager, Nurse PractitionerBronx, NY$64.88–$87Minimum of three years of clinical experience in treating clients in a behavioral health setting requiredFor Certified Community Behavioral Health Clinic (CCBHC): Minimum of one years’ experience in a substance use treatment setting , evaluating patients with substance use disorders & prescribing medications for addiction treatment. License and current registration to practice as a Nurse Practitioner in New York State requiredBoard Certified Psychiatric-Mental Health Nurse Practitioner within one year in role requiredDEA license requiredValid driver's license may be required, as determined by operational/regional needs.
NewSupervisor, Behavioral Health, Licensed VNS HealthSupervisor, Behavioral Health, LicensedBronx, NY$70,200–$87,700Valid driver's license requiredLIC - Licensed Clinical Social Worker - New York State required orLIC - Licensed Mental Health Counselor - New York State required orLIC- Licensed Mental Health Professional required orLIC- Licensed Master’s Social Worker (LMSW) in New York State required . Provides linkage, referral and provision of information to appropriate mental health services and social services and social services providers, Coordinates and follows up on linkages made between clients and other service agencies and mental health providers to ensure continuity of care.
NewLicensed Mental Health Clinician VNS HealthLicensed Mental Health ClinicianBronx, NY$66,300–$79,800License and current registration to practice as a Mental Health Counselor, Marriage and Family Therapist, Social Worker, Clinical Social Worker or related license in New York State required For Wellness WeCare Program Only: Licensed or certified health professional (LMSW, LCSW, LMHC, CRC, RN) required For CCBHC Program Only: Credentialed Alcoholism and Substance Abuse Counselor (CASAC) certification required . Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required Effective oral/written/interpersonal communication skills required.
NewFamily Advocate-Children Mobile Crisis Team VNS HealthFamily Advocate-Children Mobile Crisis TeamLong Island City, NY$20.98–$26.23VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it’s basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
Physician Assistant - Hematology-Oncology - Rotating - Columbia University Medical Center Campus NewYork-PresbyterianPhysician Assistant - Hematology-Oncology - Rotating - Columbia University Medical Center CampusManhattan, NY$157,000–$193,000 / yearWorking with a care team that includes Leukemia Attending Physicians, Hematology/Oncology Fellows, Clinical Pharmacists, Care Coordinators, Social Workers, and a dedicated Oncology Nursing Staff, you will help develop, coordinate, and deliver the daily care plan. Your passion for safety and quality will be critical as you support our high-risk patient population to ensure delivery of care that our oncology patients and their families deserve.
NewLicensed Behavioral Health Clinician VNS HealthLicensed Behavioral Health ClinicianNew York, NY$66,300–$79,800Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required Effective oral/written/interpersonal communication skills required Bilingual skills may be required as determined by operational needs. Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur.
NewLicense Behavioral Health Clinician VNS HealthLicense Behavioral Health ClinicianLong Island City, NY$66,300–$79,800Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required Effective oral/written/interpersonal communication skills required Bilingual skills may be required as determined by operational needs. Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur.
NewDirector of Social Services for Workforce Development Center YM&YWHA of Washington Heights & InwoodDirector of Social Services for Workforce Development CenterNew York, New York$75,000–$80,000The Director of Social Services for Workforce Development will assist in conducting the intakes for adult clients interested in securing employment, career-based/sector-based certification, and job placement and will meet with clients to match services with needs, in addition to conducting orientation for new clients. The Director of Social Services for Workforce Development will assist the Managing Director of Workforce Development by effectively assessing the goals and barriers of clients interested in securing entry to mid-level positions, career-based/sector-based certification, and job placement.
Assistant County Attorney - Family Court and Social Services Bureau Suffolk CountyAssistant County Attorney - Family Court and Social Services BureauCentral Islip, New YorkThe attorneys will appear in Family Court, Supreme Court and Surrogate’s Court and handle serious and complex cases involving guardianships, adult protective services matters, trust and estates, and Medicaid recovery actions. Interact with Child Protective Services, Department of Social Services including Medicaid and Child Support Enforcement Bureau as well as all counsel, families, and witnesses with kindness and professionalism.