Provides effective client care by serving as an expert in facilitating highly specialized or advanced psychosocial assessment, diagnostic impressions, treatment of individuals/couples/families/groups, and prevention of psychosocial dysfunction/disability/impairment including emotional/mental/behavioral disorders, with senior leaders; collaborating with interdisciplinary teams when conducting psychosocial assessment, including functional status and financial resources to develop and implement an individualized care plan, determine interventions needed, and discuss social service needs; communicating and providing guidance to patients in an empathetic and supportive way to share results, discuss social work and treatment plans, provide resources, and answer complex, clinically-based questions with empathy and support; driving and implementing social work service plans and proactively seeking and applying feedback; and referring members, patients, and staff to the appropriate services and proactively sharing information with providers. Coordinates the care of a caseload of patients with medium to high psychosocial acuity by collaborating with treating clinician to review and ensure quality of patient treatment plans; advising, guiding, and/or coordinating services to improve care coordination based on quality principles; using advanced knowledge to recommend patient referrals for moderately complex cases; developing and maintaining case management policies and procedures to ensure optimal and appropriate member utilization and engagement of services; and solving problems concerning patient treatment plans and follow-up appointment documentation.