Rochester and Syracuse, NY30+ days ago
Responsibilities include but are not limited to:Conduct intakes and maintain a caseload of housing court litigants with pending eviction or displacement matters; Provide individualized, trauma-informed case management and wraparound support, including referrals to rental assistance, subsidies, legal services, public benefits, mental health services, employment resources, and other community supports; Assist tenants in navigating court processes and understand court forms; Serve as a point of contact for tenants, court staff, and partner organizations to help coordinate services and address barriers related to nonpayment of rent, repairs, or other eviction risks; Build and maintain collaborative working relationships with on- and off-site partners, including court administration, legal services providers, housing agencies, and social service organizations; Maintain up-to-date knowledge of local housing programs, rental assistance resources, public benefits, and community-based services; Represent the EDI program in court as needed; Accurately document client interactions, services provided, referrals, and outcomes in centralized case management systems; Support program data collection and reporting requirements; Participate in trainings, meetings, and professional development related to housing court practice and partner initiatives; and. EDI connects litigants to rental assistance and ongoing subsidies, legal services, public benefits, mental health support, employment resources, financial empowerment services, and community-based organizations, while working closely with court partners to identify challenges and improve access to justice.