Shaker Heights, OH30+ days ago
Required Qualifications: • 5+ years of hospitality management experience with at least 3 recent years as Assistant General Manager or General Manager • Strong leadership ability and willingness to lead by example • Excellent communication, time management, and organizational skills • Upbeat energy and enthusiasm and a positive attitude • Ability to think on your feet and manage customer expectations • Ability to work in a fast-paced environment • Availability to be present in the space on evenings, weekends, and holidays • Ability to stand, walk, and bend for long periods of time and maneuver up and down stairs • Ability to obtain proper licensing and certifications for the location. • Manage the Social P&L of the location, efficiently operating the space by monitoring and reducing labor and other operating costs • Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement and local marketing efforts • Take pride and ownership of each Guest's enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times • Collaborate effectively with team members to align efforts and achieve business goals • Clearly and effectively communicate location needs to corporate representatives • Ensure that the location adheres to health and safety regulations and operates in compliance with all local laws, including alcohol service laws.