Rapid City, SD15 days ago
Knowledge, Skills, and Abilities of: - communicate effectively; concisely provide information, explanations and instructions; and elicit information from others with varying levels of ability to understand;
- obtain and provide information by phone in a clear and courteous manner;
- demonstrate compassion, respect, courtesy, and tact when interacting with others;
- maintain composure, efficiency and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions;
- organize work, set priorities, meet critical deadlines and follow up with minimal direction;
- operate office equipment such as a photocopier, fax machine, and calculator;
- enter and retrieve data from computer system;
- independently recognize and define a problem; identify the resources available to help solve the problem; create and implement viable solutions; and follow through to ensure the problem is resolved to the satisfaction of all parties;
- exercise delegated authority to take action, and to recognize when it is appropriate to seek assistance from others when limits of delegated authority have been reached. Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=47F .