Specific core duties and responsibilities include management, planning and execution of a Development Operations (DevOps) strategy to ensure quality software deployments and overall application health and performance by formulating and deploying long-term strategic plans for acquiring and enabling efficient and cost effective Research IT solutions in support of faculty and research staff; contributing to enterprise architecture roadmaps and decisions; designing the Research IT program strategy and manages the associated component projects; works directly with IT Enterprise Architecture, IT Operations and with the top business stakeholders to make key strategy decisions and design the Research IT roadmap; Research IT technology solution selection and implementation; presenting business cases to Senior Management alongside top business stakeholders; working on contracts and budget management; ensuring vendor's solutions evolve to continue to meet the organization's needs, by proactively identifying and prioritizing requirements for future releases; managing operational and technology development planning, including business requirements gathering, roadmap development, project planning, organizing and negotiating the allocation of resources; defining and communicating milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users; reviewing performance of IT systems to determine operating costs, productivity levels, and upgrade requirements; contributing to business case justifications and cost/benefit analyses for IT spending and initiatives; researching potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts; working with peer managers to develop IT policies and procedures; and establishing and maintain regular written and in-person communications with the organization's executives, department heads, and end users regarding pertinent IT activities. Master's degree in Computer Science, Software Engineering, Computer Engineering, or a related field, and 3 years experience as a Software Engineer or related position in Software Development and Application Configuration in an Agile environment working with ITIL service management framework or, alternatively a Bachelor of Science degree in Computer Science, Software Engineering, Computer Engineering, or a related field and 5 years experience as a Software Engineer or related position in Software Development and Application Configuration in an Agile environment working with ITIL service management framework.