Provide start-to-finish support to individuals around eligibility, enrollment and redetermination across key benefit state programs, including Medicaid, Medicare Savings Program, LIS/Extra Help, SSI, SNAP, LIHEAP, WIC, TANF and Lifeline. Proficiency with Microsoft Office applications (Word, Excel, and Outlook), strong computer skills, the ability to learn and navigate new technologies and systems, and experience working with data and maintaining accurate records.