Success Measures:Consumer satisfaction State quality metrics Qualifications:A bachelor's degree is preferred from an accredited school in Social Work, Psychology, Counseling, Human Development, Nursing, Sociology, Criminal Justice, Public Health, Public Policy, or Gerontology plus at least one year of experience in counseling, casework, or working with older adults/adults with disabilities. Excellent interpersonal skills with demonstrated ability to communicate across all levels, including staff, family and external partnersAbility to maintain confidentiality while working with sensitive information or in sensitive situationsHighly resourceful team player, with the ability to work effectively independently or as a team.