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In our Specimen Processing roles, we offer a variety of work, a diverse, dynamic work environment, and a robust total rewards package. Research test ordering information on translation tables, computer systems, and the directory of services.

<div><strong>Benefits/Perks:</strong></div><ul><li>Day 1 Medical/Dental/Vision for FT employees who work 30+ hours.</li><li>15 PTO days first year.</li><li>Annual Bonus Opportunity. </li><li>401K matching.</li><li>Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours.</li><li>Opportunities for career advancement.</li><li>Training provided.<br/><br/></li></ul><div>In our Specimen Processing roles, we offer a variety of work, a diverse, dynamic work environment, and a robust total rewards package. We provide the tools & support to learn, grow and advance in a healthcare/lab operations career. Join our community of Processors, where you will have a career that can save lives and that you can be proud of! <br/><br/></div><div><strong>Job Duties:</strong></div><ul><li>Data entry of test orders.</li><li>Sort, pick up, and deliver processed specimens to the laboratory.</li><li>Identifies problems and in some cases, resolves issues with specimens, such as missing information, etc.</li><li>Research test ordering information on translation tables, computer systems, and the directory of services.<br/><br/></li></ul><div><strong>Required Education:</strong></div><ul><li>High school diploma or equivalent.<br/><br/></li></ul><div><strong>Work Experience:</strong></div><ul><li>Keyboard/data entry experience.</li><li>Specimen handling preferred.</li><li>Prefer one year of experience in a hospital or laboratory setting.<br/><br/></li></ul><div>For a full list of Quest Diagnostics careers, please visit: <br/><br/></div><div><a href="https://careers.questdiagnostics.com/" rel="nofollow">Quest Diagnostics Careers<br/></a><br/></div><div>All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity / Citizenship.</div>

Quest Diagnostics

Specimen Processor

Computer Systems

Data Entry

Healthcare

Hospital

Identify Issues

Keyboards

Laboratory Operations

Order Processing

Problem Solving Skills

Sample/Specimen Processing

Specimens/Samples

Test Data

Betterteam

The Hospital Specimen Associate, Senior is responsible for the preparation of patient’s specimens in a hospital location where either they are working as the sole Hospital Specimen Associate, Senior in a location or as the leader of a Hospital Specimen Associate, Senior work team. Specimen Processing & Test Send Out Responsibilities:Demonstrates excellent proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, Quantum, and compliance/legal requirements.

<div><strong>Benefits information:</strong><br/>We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:</div><ul><li>Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours.</li><li>Best-in-class well-being programs.</li><li>Annual, no-cost health assessment program Blueprint for Wellness®.</li><li>healthyMINDS mental health program.</li><li>Vacation and Health/Flex Time.</li><li>6 Holidays plus 1 "MyDay" off.</li><li>FinFit financial coaching and services.</li><li>401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.</li><li>Employee stock purchase plan.</li><li>Life and disability insurance, plus buy-up option.</li><li>Flexible Spending Accounts.</li><li>Annual incentive plans.</li><li>Matching gifts program.</li><li>Education assistance through MyQuest for Education.</li><li>Career advancement opportunities.</li><li>and so much more!<br/><br/></li></ul><div>The Hospital Specimen Associate, Senior is responsible for the preparation of patient’s specimens in a hospital location where either they are working as the sole Hospital Specimen Associate, Senior in a location or as the leader of a Hospital Specimen Associate, Senior work team. The Hospital Specimen Associate, Senior can perform all Hospital Specimen Associate, Senior duties proficiently while managing advanced problem resolution. They are responsible for meticulous customer service skills that include effective communication, collaboration and quality service.<br/><br/><strong>Responsibilities:<br/></strong><br/></div><div><strong>Specimen Processing & Test Send Out Responsibilities:</strong></div><ul><li>Demonstrates excellent proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, Quantum, and compliance/legal requirements. </li><li>Knowledge and competency of Hospital LIS system (client specific) </li><li>Print Quest performed testing reports </li><li>Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources </li><li>Responsible for supply ordering processes. </li><li>Performs remote accessioning (pre-accessioning), (client specific).<br/><br/></li></ul><div><strong>Problem Resolution Responsibilities:</strong></div><ul><li>Troubleshoot and problem resolution for specimen types, missing information, TIQ, TNP, additional sample requests, and other client issues related to area of responsibility. </li><li>Responsible for Quest pending test management & interface test pending management. </li><li>Identifies and documents any defects in the data entry process, using department defect definitions as a guide. Maintains and reports department quality data to include compliance audits and Best Practice Team reports.  </li><li>Identifies and escalates trends in quality/service issues and appropriate feedback to supervisors/managers when problems arise.<br/><br/></li></ul><div><strong>Customer Service Responsibilities:</strong></div><ul><li>Responsible for managing inbound calls with a positive client interaction. </li><li>Communicates and collaborates effectively with the Hospital Lab Manager, as well as the Quest Diagnostics sales team and other functions in the organization. </li><li>Communicates information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff. </li><li>Test Down/Test Delay Notification, Quanum downtime notification </li><li>Coordinate Technical Consultation based on performing laboratory. </li><li>Relays client concerns to Quest Diagnostics supervisor and sales. Participates in sales/operations review of account. <br/><br/></li></ul><div><strong>Qualifications:<br/></strong><br/></div><div><strong>Required Work Experience: </strong></div><ul><li>3 – 5 years of working experience and previous specimen processing work experience in a lab required.<br/><br/></li></ul><div><strong>Preferred Work Experience: </strong></div><ul><li>Medical background preferred, which includes medical terminology applicable to a clinical laboratory.</li><li>Previous experience in a production environment preferred.<br/><br/></li></ul><div><strong>Physical and Mental Requirements: </strong></div><ul><li>Position requires data-entry background with abilities to enter 6,000 alphanumeric keystrokes/hour.   </li><li>Works in a biohazard environment, practicing good safety habits.   </li><li>Able to sit or stand for long periods.   <br/><br/></li></ul><div><strong>Skills: </strong></div><ul><li>Handles multiple tasks simultaneously and works in a production environment.</li><li>Hospital LIS Systems knowledge or experience a plus.</li><li>Command of Microsoft Office Suite.</li><li>Client interfacing role requiring strong communication, collaboration, and problem-solving skills. </li><li>The position requires demonstrated data entry skills to effectively utilize both the Quest Diagnostics system and the hospital client systems. </li><li>Communicates effectively with all levels of staff. </li><li>Maintains composure while working under pressure.  </li><li>Reflects good judgment when determining what action to take when resolving problems.   </li><li>Demonstrates strong interpersonal skills that foster a positive environment.   </li><li>Demonstrates flexibility and ability to adapt to change.<br/><br/></li></ul><div>Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.<br/><br/></div><div><strong>For a full list of Quest Diagnostics careers, please visit: </strong></div><div><a href="https://careers.questdiagnostics.com/" rel="nofollow">Quest Diagnostics Careers<br/></a><br/></div><div>All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity / Citizenship.</div>

Sr Specimen Processor

Best Practices

Billing

Blueprints

Clinical Laboratory

Coaching

Communication Skills

Compensation and Benefits

Cost Analysis

Customer Relations

Customer Support/Service

Disability Insurance

Financial Services

Flexible Spending Accounts

Hospital Administration

Hospital Systems

Incentive Programs

Interpersonal Skills

Laboratory

Laboratory Management

Life Insurance

Maintain Compliance

Matching Gift Programs

Medical Billing

Medical Terminology

Microsoft Office

Multitasking

Operational Audit

Production Systems

Psychiatry and Mental Health

Regulatory Compliance

Regulatory Requirements

Sales

Sales Operations

Software Testing

Stock Purchase Plans

Technical Leadership

Telephone Skills

Test Requirements

Testing

Trend Analysis

Under direction of the Laboratory Manager and technical direction of the Pathologist, the Specimen Processor/Lab Assistant is responsible for independently obtaining and registering specimens and delivering results to providers in the hospital laboratory and contributing to general operation of the laboratory. Our Mission:Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.

<p><strong>HEALTHY COMMUNITIES. COMPASSIONATE CARE. </strong></p><p>Ozarks Community Hospital (OCH), located in Neosho, MO has an opening for a <strong>Float </strong><strong>Phlebotomist</strong> within our <strong>Laboratory department</strong>. Traveling to surrounding clinics as needed.</p><p><strong>Our Mission:</strong><em>Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care. </em></p><p>Under direction of the Laboratory Manager and technical direction of the Pathologist, the Specimen Processor/Lab Assistant is responsible for independently obtaining and registering specimens and delivering results to providers in the hospital laboratory and contributing to general operation of the laboratory. The Specimen Processor/Lab Assistant must demonstrate skills in obtaining specimens from all age groups serviced utilizing a variety of blood collection devices and safety devices. He/she must also demonstrate good clerical skills and computer skills in data entry and communications skills with patients, coworkers, and other departments. This position is also responsible for specimen processing of samples sent to approved reference labs and other lab departments.</p><p><strong>Benefits include:</strong></p><ul><li>Eligibility for health, dental, and vision coverage; 401(k) plan; life insurance; short-term disability; flexible spending accounts; and many other elective benefits subject to plan terms. </li><li>Paid time off (PTO) earned on an accrual basis starting first day of employment, up to 3.5 weeks per year based on a 40-hour work week. </li><li>Company-paid holidays. </li></ul><p><strong>Requirements:</strong></p><ul><li>High school diploma or equivalent</li><li>A certificate in Phlebotomy from an accredited phlebotomy course or Certified Office Laboratory Technician, or Patient Care Technician (PCT) is preferred. On the job training is also acceptable.</li><li>0-1 year experience.</li><li>Must hold a current Basic Life Support (BLS) certification from the American Heart Association (AHA) or American Red Cross. Recertification required before expiration throughout employment.</li><li>Must have excellent customer service and communication skills; medical terminology background preferred.</li><li>Valid Driver's License required. This requires a Motor Vehicle Driving Record Background Check to be completed during the onboarding new hire process and throughout employment.</li></ul><p><strong>OCH is an Equal Opportunity Employer </strong></p>

Float Phlebotomist

Administrative Skills

Basic Life Support (BLS)

Blood Bank

Computer Skills

Driver's License

High School Diploma

Pathology

Patient Care

Phlebotomy

Preventive Medicine

Willing to Travel

Talent Acquisition

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Specimen Processor Quest Diagnostics

Sr Specimen Processor Quest Diagnostics

Float Phlebotomist OCH

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