Support Compliance Program by adhering to policies and procedures pertaining to HIPAA, GLBA, FCRA, and other laws applicable to business practices; this includes becoming familiar with Code of Ethics, attending training as required, notifying management when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Operating within a cross-functional, performance-driven model, this role serves as a key liaison between Operations, Client Success, and Client Performance teams to ensure accurate reporting, efficient follow-up, and exceptional client service.