Jefferson HealthNewAmbulatory Nurse Manager (FT-Day, 40hrs/week) - OB/GYN-Overhead - Center City, PA Jefferson HealthAmbulatory Nurse Manager (FT-Day, 40hrs/week) - OB/GYN-Overhead - Center City, PAPhiladelphia, PAJefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.
JobotNewConstruction Project Manager JobotConstruction Project ManagerPhiladelphia, PA$80,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Actively participates in all preconstruction services and engineering sessions by reviewing Owner's expectations/criteria, coordinates with design team and owner and reviews design documents.
JobotNewProject Manager JobotProject ManagerMalvern, PA$80,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Actively participates in all preconstruction services and engineering sessions by reviewing Owner's expectations/criteria, coordinates with design team and owner and reviews design documents.
JobotNewQA/QC Manager - Mechanical JobotQA/QC Manager - MechanicalHorsham, PA$130,000–$140,000 / yearWith decades of experience delivering innovative mechanical, electrical, and plumbing (MEP) solutions, they specialize in complex, large-scale projects across industries including healthcare, data centers, commercial, and industrial facilities. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotNewAccounting Manager JobotAccounting ManagerPhiladelphia, PA$45–$62 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Accounting Manager need for an award-winning, nationwide, virtual-first specialty medical practice dedicated to treating back, neck, hip, knee, and joint pain.
JobotNewTax Manager (Hybrid) JobotTax Manager (Hybrid)King of Prussia, PA$85,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a Tax Manager, you will be responsible for managing a diverse portfolio of clients, including C-corps, S-corps, and high net-worth individuals, and providing them with a broad range of tax services.
JobotNewOffice Manager - Food & Beverage JobotOffice Manager - Food & BeverageDelair, NJ$80,000–$95,000 / yearFounded over two decades ago and based in Pennsauken, NJ, with growing distribution and customer partnerships throughout the region, we are a fast-growing foodservice organization focused on delivering high-quality products, exceptional customer support, and long-term client relationships. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotNewTax Manager (Remote) JobotTax Manager (Remote)Havertown, PARemote$80,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a strong background in public accounting and will be responsible for preparing individual and business tax returns, managing financial records, and providing financial advice to our clients.
JobotNewTax Manager (Hybrid) - Top 100 CPA firm JobotTax Manager (Hybrid) - Top 100 CPA firmExton, PA$100,000–$135,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our top 100 firm is seeking Job Details: We are a Top 100 CPA firm in the Finance industry seeking an experienced and enthusiastic Tax Manager (or Tax Senior with their CPA ready to take the next step) to join our dynamic team.
JobotNewMechanical Project Manager JobotMechanical Project ManagerPhiladelphia, PA$160,000–$220,000 / yearYou will support Senior Project Managers and Project Engineers while also leading field crews, coordinating self-perform and subcontracted work, and managing project financials and schedules from preconstruction through turnover. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotNewProject Manager – Healthcare & Life Sciences Construction JobotProject Manager – Healthcare & Life Sciences ConstructionPhiladelphia, PA$85,000–$110,000 / yearFounded nearly a decade ago and based in the Greater Philadelphia area, we are a fast-growing construction management firm specializing in high-impact, highly regulated projects across the life sciences and healthcare sectors. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Fresenius Medical CareNewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNWilmington, DEAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
Jefferson HealthNewNurse Manager - Operating Room - Full Time Days - Jefferson Einstein Philadelphia Jefferson HealthNurse Manager - Operating Room - Full Time Days - Jefferson Einstein PhiladelphiaPhiladelphia, PAJefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.
JobotNewArchitectural Project Manager JobotArchitectural Project ManagerPhiladelphia, PA$75,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Here are some of the experience we are looking for: putting together full sets of CDs, permitting, RFIs, and site visits for upfront verification, during construction, punch-lists, and meeting with the city for permit related requirements.
Davron LLCNewProject Architect / Manager Davron LLCProject Architect / ManagerExton, PAPROJECT ARCHITECT | PROJECT MANAGER | ARCHITECTURAL PROJECT MANAGER | REGISTERED ARCHITECT (PREFERRED) | REVIT | BLUEBEAM | SKETCHUP | LEED | CONSTRUCTION ADMINISTRATION | REAL ESTATE DEVELOPMENT | IBC & ANSI CODES | SUSTAINABLE DESIGN. Step into a dynamic Project Architect / Manager role in Chester County, Pennsylvania with a privately owned, full-service real estate development firm that has been voted a Top Workplace by The Philadelphia Inquirer for the past five years!
Medline IndustriesAcute Care Division Sales Manager Medline IndustriesAcute Care Division Sales ManagerPhiladelphia, PA$134,000–$201,000 / yearFull timeDevelop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.
Innova SolutionsNewEnrollment Services Manager Innova SolutionsEnrollment Services ManagerPhiladelphia, PA$55–$63 / hourThrough our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion.
Nile Swim ClubCafe Manager Nile Swim ClubCafe ManagerYeadon, PAThis position offers an exciting opportunity to showcase your management skills in a fast-paced, food-focused setting while promoting teamwork and operational efficiency. We are seeking a dynamic and energetic Nile Cafe Manager to lead our vibrant cafe team and ensure an exceptional customer experience.
System OneNewProperty Manager System OneProperty ManagerMoorestown, NJ$62,000–$65,000 / yearIn this role, you’ll have the opportunity to make a direct impact—leading property operations, building strong relationships, and ensuring everything runs smoothly from maintenance to financial performance. System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
Mattress FirmNewRetail Store Manager – Team Leader Mattress FirmRetail Store Manager – Team LeaderNewtown Square, PA$63,000–$84,000The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.
Philadelphia DistillingNewBar Manager Philadelphia DistillingBar ManagerPhiladelphia, PAThis individual will serve as a key operational leader and brand ambassador, responsible for supervising bar staff, managing beverage logistics, developing the beverage program and educational initiatives, and representing the brand internally and externally. Philadelphia Distilling has a beautiful tasting room and enclosed patio capable of hosting over 150 people as well as an exclusive 65-seat 4th floor private events space.
Mattress FirmNewStore Sales Manager Mattress FirmStore Sales ManagerWayne, PA$63,000–$84,000The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.
Lucatelli's PizzeriaNewService Manager Lucatelli's PizzeriaService ManagerDoylestown, PALucatelli's Pizzeria is a beloved local establishment in Doylestown, PA, dedicated to serving authentic, delicious pizza and Italian cuisine in a warm, inviting setting. We're looking for a natural leader who thrives in a fast-paced restaurant environment and has a genuine passion for delivering exceptional customer experiences.
moonbowls (Healthy Korean Bowls - Fairmount)NewKitchen Manager moonbowls (Healthy Korean Bowls - Fairmount)Kitchen ManagerPhiladelphia, PAWe focus on making better-for-you cuisine accessible while offering clean-label, plant-driven, and most importantly delicious food. Recruit, train, and develop kitchen staff to cultivate a skilled and cohesive team dedicated to Salted culinary excellence.
K44 Consulting LLCNewAssistant Branch Manager K44 Consulting LLCAssistant Branch ManagerMalvern, PABASIC FUNCTION: Accountable for the overall store operation in a manner consistent with our company mission and achieve the highest level of profitability through proper management of facilities, inventories, budgets, employees, and transportation and safety programs while meeting company objectives and customer requirements. Administration skills including assigning work, budgeting, checking work, coaching/counseling, discipline, evaluating, planning, reporting, selection/termination, supervision and training.
The Edge Fitness ClubsNewAssistant General Manager The Edge Fitness ClubsAssistant General ManagerDelran, NJSchedules all front desk employees to ensure the club is staffed properly to hit their goals while staying within the parameters of the payroll budgets. Maintains managerial oversight for the front desk department (Front Desk Personnel and Maintenance) and communicates regularly with department heads regarding the performance of each department.
The Edge Fitness ClubsNewAssistant General Manager (DL) The Edge Fitness ClubsAssistant General Manager (DL)Delran, NJSchedules all front desk employees to ensure the club is staffed properly to hit their goals while staying within the parameters of the payroll budgets. Maintains managerial oversight for the front desk department (Front Desk Personnel and Maintenance) and communicates regularly with department heads regarding the performance of each department.
The Edge Fitness ClubsNewAssistant General Manager (WR) The Edge Fitness ClubsAssistant General Manager (WR)Warrington, PASchedules all front desk employees to ensure the club is staffed properly to hit their goals while staying within the parameters of the payroll budgets. Maintains managerial oversight for the front desk department (Front Desk Personnel and Maintenance) and communicates regularly with department heads regarding the performance of each department.
The Edge Fitness ClubsNewAssistant General Manager (MD) The Edge Fitness ClubsAssistant General Manager (MD)Media, PASchedules all front desk employees to ensure the club is staffed properly to hit their goals while staying within the parameters of the payroll budgets. Maintains managerial oversight for the front desk department (Front Desk Personnel and Maintenance) and communicates regularly with department heads regarding the performance of each department.
AramarkNewGeneral Manager - EVS AramarkGeneral Manager - EVSPhiladelphia, PAAs a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Herc Rentals IncAssistant Branch Manager Pro Truck Herc Rentals IncAssistant Branch Manager Pro TruckPhiladelphia, PA$75,000–$85,000 / yearFounded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026.
Don's Prepared FoodsNewAssistant QA Manager Don's Prepared FoodsAssistant QA ManagerSchwenksville, PADon's Prepared Foods is the leading manufacturer on the East Coast of prepared gourmet deli salads, gourmet cream cheese spreads, dips, entrée’s and more. Implement, maintain, and improve SQF requirements to ensure the company meets or exceeds all regulatory requirements / Act as backup SQF PractitionerStay up to date with the SQF code and any changes.
ChristianaCareNewRN Case Manager - Weekend - Day Shift ChristianaCareRN Case Manager - Weekend - Day ShiftWilmington, DEThis includes functioning as a member of the interdisciplinary team, creating, implementing, and monitoring treatment plans to ensure safe, timely, and effective transitions throughout the care continuum and discharge planning. CARE MANAGEMENT: Identify patients who have post-acute care, placement, and complex discharge planning needs based on a comprehensive assessment that includes physical, as well as psycho-social factors/needs.
Companion Pet HospitalNewVeterinary Hospital Manager Companion Pet HospitalVeterinary Hospital ManagerPhiladelphia, PA$85,000–$95,000 / yearYou're an experienced people-leader who enjoys developing and coaching others - you know how to identify strong team leads, delegate with intention, and build the kind of structure that lets people grow into their roles. We're a full-service small animal practice, Fear Free Certified and Cat-Friendly, with a busy surgical and dental caseload and a full range of services including wellness, diagnostics, nutrition, and same-day urgent care.
GWST - SarasotaSite Manager GWST - SarasotaSite ManagerFruitville, FL$75,000–$80,000 / yearYou will work alongside great colleagues from a variety of diverse backgrounds and experiences who are committed to serving our customers! At EcoSouth, we’re committed to building a sustainable future, and as our Site Manager, you’ll be at the forefront of this mission.
Ann's Choice by Erickson Senior LivingNewClinical Manager, RN Ann's Choice by Erickson Senior LivingClinical Manager, RNWarminster, PA$105,000–$115,000 / yearAnalyzing, developing, and implementing Quality Improvement measures for clinical indicators/benchmarking such as Falls, Pressure Ulcers, Medication Errors, Restraint Utilization, Re-hospitalization, Anti-psychotic utilization, ADL splits/documentation, etc. Monitoring all aspects of infection control for staff and guests/residents and collaborating with clinical leadership to develop an appropriate process to ensure effective infection control monitoring, including antibiotic stewardship.
Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritSicklerville, NJ$17.92–$18.17 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Spencer Gifts - Spirit HalloweenStore Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritSouthampton, PA$19.50–$20.50 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
A-Line Staffing Solutions LLCNurse Case Manager A-Line Staffing Solutions LLCNurse Case ManagerNew Castle, DE$37–$37 / hourThe Service Care Manager will perform a combination of in-home member visits and case management support functions, working closely with the LTSS care management team to ensure members remain compliant with required assessments and receive appropriate services. This role focuses on conducting Long-Term Services and Supports (LTSS) Level of Care redeterminations, care coordination, and transition of care activities for members.
Yoh Services LLCSourcing Manager - III Yoh Services LLCSourcing Manager - IIIPhiladelphia, PAFull timeOverview:As a key player in our procurement team, the Sourcing Manager - III will oversee strategic sourcing activities, manage vendor partnerships, and streamline sourcing processes to support overall business objectives. In this pivotal role, you will lead sourcing initiatives that ensure supply availability, support cross-functional collaboration, and contribute to our company's success in a fast-paced, results-oriented environment.
MeeDerbyBusiness Development Manager, IT Staffing MeeDerbyBusiness Development Manager, IT StaffingBerwyn, PAThis is a true hunter/grower role for someone who thrives in an A-player only, high-expectations environmentcompetitive, accountable, and client-facing with equal parts grit and polish. Our client is a high-performance staffing firm founded 2016 that accelerated growth in 20222023 and has delivered double-digit growth since 2021.
Delta-T Group Inc.Staffing Manager Delta-T Group Inc.Staffing ManagerBryn Mawr, PennsylvaniaCompany: Delta-T Group CorpContract Contact: DTG CareersOffice Email: corporatejobsdtg@deltatg.comOffice Phone: 888-679-7630Office Address: 950 Haverford Road, Suite 200, Bryn Mawr, PA 19010. The Manager will maximize financial and operational goals by generating business with clients, recruiting, and providing high-quality customer service. ESSENTIAL RESPONSIBILITIES.
Gotham Enterprises LtdGovernment Contracts Manager - Healthcare Staffing Gotham Enterprises LtdGovernment Contracts Manager - Healthcare StaffingWest Chester, PARemote$120,000–$150,000This fully remote role is ideal for a professional who not only understands the government procurement lifecycle, but also brings an established network of agency contacts and a proven ability to identify, pursue, and secure new contract opportunities. Gotham Enterprises Ltd is seeking a highly connected and results-driven Government Contracts Manager to both generate and manage government contracts within our healthcare staffing division.
ECS LtdEnvironmental Staff Project Manager ECS LtdEnvironmental Staff Project ManagerMount Laurel, New Jersey$55,000–$65,000 / yearECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025). Bachelor and/or Master of Science in Civil Engineering, Environmental Engineering, or other Engineering degree applicable to Environmental Consulting, Natural or Environmental Science, Geology, or other degree relevant to the practice of Environmental Consulting.
MeeDerbySenior Recruiter, Finance and Accounting Staffing MeeDerbySenior Recruiter, Finance and Accounting StaffingMalvern, PAIf youre a proven Finance & Accounting Direct Hire Recruiter who enjoys owning searches, partnering closely with clients, and delivering high-quality talent, this role offers the chance to grow alongside a leadership team that truly understands the business. Our client is a fast-growing staffing firm built by seasoned industry leaders who believe great recruiting is driven by relationships, trust, and culture, not volume.
Trinity HealthNewCentral Staffing Coordinator - Days Trinity HealthCentral Staffing Coordinator - DaysDarby, PAConsistently recognized for clinical excellence, Mercy Fitzgerald is proud of our many quality achievements such as: Blue Distinction Center for Cardiac Care, Bariatric Surgery Center of Excellence, Achievement Awards from the American Heart/Stroke Associations and Certified Primary Stroke Center. The specialist supports the Patient Care Managers, Directors and Nursing Supervisors in meeting the varying staffing needs of the organization, as well as providing secretarial and clerical duties.
TEKsystems, IncTechnical Staffing Recruiter - Conshohocken, PA TEKsystems, IncTechnical Staffing Recruiter - Conshohocken, PAConshohocken, PAFull timeUpon successful completion of the training program, you will move into a Recruiter role and be responsible for the following: Recruit top IT consultants and serve as the main point of contact throughout the entire recruiting cycle, creating a world-class experience. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
Asplundh Tree ExpertNewStaff Accountant Asplundh Tree ExpertStaff AccountantHorsham, PennysylvaniaFull timeReports to: Supervisor – General AccountingContributes to:General Accounting team Responsibilities:Execute the more complex General Accounting activities within the financial month-end close cycle on time and at a high-level of quality and accuracy. This General Accounting team is the primary group responsible for the month-end financial close process, including recording the majority of journal entries, accruals/estimates and performing account reconciliations.
HighLevelStaff Product Manager - Creators HighLevelStaff Product Manager - CreatorsPhiladelphia, PA$175,000–$244,500 / yearOwn Metrics & Business Impact Own and report on clear success metrics, including learner activation rate, course completion rate, time-to-first-value, 7/30/90-day retention cohorts, and revenue per learner, using data to continuously refine product strategy. UX-Obsessed for Learning – You bring a strong UI/UX sensibility focused on learner journeys, content discovery, progress tracking, and habit formation, with a track record of delivering intuitive and delightful learning experiences.
Penn MedicineSurgical Services Associate - Penn Cardiology Support Staff Penn MedicineSurgical Services Associate - Penn Cardiology Support StaffPhiladelphia, PACoordinates all procedures that need to occur prior to scheduling surgery, including but not limited to the scheduling of ancillary tests, pre-operative testing, obtaining x-rays, scans, MRIs, lab results, EKGs for completion of pre-op packages. • Greets, screens, schedules and directs patients in a prompt, positive, pleasant, and helpful manner at all times even in the most adverse circumstances; acts as primary point of contact for assigned patients.