San Francisco, CA30+ days ago
p>• Lead the end-to-end checkout experience, driving improvements in conversion, payment success rates, and donor retention • Build delightful, intuitive experiences grounded in customer empathy and real-world behavior • Leverage data, experimentation, and customer feedback to increase conversion • Operate with end-to-end accountability -from problem definition through delivery, optimization, and scale but in a way that you are leveraging the system and collaborating with others • Work cross-functionally with engineering, design, go-to-market, and data science partners to execute effectively • Act as the voice of the customer, deeply understanding user needs, motivations, and pain points • Use qualitative and quantitative insights to inform product and GTM decisions, define success metrics, and track outcomes • Champion your product internally - building clarity, excitement, and alignment across teams while influencing without authority • Drive strong execution by transforming ambiguity into disciplined execution - defining scope, sequencing work, mitigating risks, coordinating stakeholders, and ensuring teams deliver against commitments. • 5+ years of product management experience with increasing scope, ownership, and measurable impact • Proven track record of building, launching, and scaling successful products that drive customer and business outcomes • Strong analytical and decision-making skills-comfortable using both data and judgment to drive outcomes • Strong decision-making skills grounded in data, customer insight, and sound judgment • Hands-on familiarity with AI tools (e.g., Cursor, LLM-based research, prototyping, or analytics tools) and comfort applying AI across the PDLC to improve speed and quality • Experience working directly with customers and deeply analyzing consumer behavior and market trends • Ability to operate independently, manage ambiguity, and perform at a fast pace under pressure • Exceptional communication skills with the ability to align teams, present to senior leadership, and drive execution • Humility, curiosity, and a bias toward learning.