The residential services team provides supportive services to tenants in housing helping tenants achieve their highest level of self-sufficiency, through tenant engagement and intervention in the evening and overnight shifts, and in coordination with the Case Management teams who operate in the day. The supervisor will monitor and ensure staff compliance with training, safety, mediate issues with tenants, and coordinate the work of this team with the PSI Supportive Housing Case Management, Property Management and Facilities departments, as well as other PSI-Departments.