Integrations: Architect and maintain bidirectional integrations between ServiceNow and third-party monitoring/management tools (e.g., SolarWinds, Splunk, Datadog, Jira, Azure DevOps, PagerDuty) using Integration Hub , REST/SOAP APIs, and MID Servers. Solution Architecture: Design, build, and deploy custom ServiceNow solutions using Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, and Workflow Editor.