Burlington, NJ30+ days ago
As an Inbound Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet: 10ft: be friendly - smile, make eye contact, or wave 4ft: greet the guest, smile and initiate a warm, helpful interaction Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience End every guest transaction with a sincere thank you Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude Adjust to business and guest needs to deliver an easy and inspiring guest experience. But, there are a few skills you should have from the get-go: Must be at least 18 years of age or older Welcoming and helpful attitude toward all guests and other team members Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow multi-step processes Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.