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Retail Store Manager

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

ACTIVE

Hourly rate ranges from $20.25 to $20.50 and is dependent upon qualifications and experience.Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Discount Merchandise, College Scholarship Award.  All Bonuses, Awards and Benefits subject to qualifications and eligibility. Brand: Spencer's The Store Manager is responsible for establishing and maintaining Guest Services. The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The minimum age requirement for a Store Manager is 21. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

Spencer's

Store Manager - Spencer's

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Accountable for the recruitment, training, development, and retention of high performing associates, as measured by:Selection of brand right associates who demonstrate desired patient care behaviors. Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by:Ready when promised.

KBSkills

GENERAL FUNCTION:The major responsibility of the Optical Store Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Lead team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention.MAJOR DUTIES & RESPONSIBILITIES:<ul><li>Drive profitable store sales by fostering a patient focused retail culture.</li><li>Attainment of plan sales goal and comp store sales growth.</li><li>Positive comp store contribution (year-on-year improvement).</li><li>Manage payroll cost effectively, in accordance with Company standards</li><li>Manage gross margin, in accordance with Company standards</li><li>Effectively train and develop associates to consistently provide a patient care focused experience.</li><li>Develop team of administratively skilled associates that provide support on daily operational tasks.</li><li>Develop strong professional relationships with Doctors.</li><li>Ensure appropriate coverage and quality of Doctor hours.</li><li>Implementation of initiatives to increase number or exams and conversion of exams to sales.</li><li>Participate in business planning and business updates.</li><li>Accountable for the recruitment, training, development, and retention of high performing associates, as measured by:<ul><li>Selection of brand right associates who demonstrate desired patient care behaviors</li><li>Effective and consistent associate On Boarding</li><li>Utilization of effective daily practice and role-playing</li><li>Employee satisfaction through two-way communication</li><li>Proactive manpower planning for adequate bench strength</li></ul></li><li>Ensuring positive patient satisfaction, as measured by patient retention and survey responses.</li><li>Ensure each store is effectively merchandised and presented according to standards as measured by:<ul><li>Execution of planogram</li><li>Execution of visual appearance inside and outside of store (i.e., signage)</li><li>Maintenance of overall standards (i.e. cleanliness, housekeeping)</li><li>Associates exhibit professional presentation (i.e., attire) in accordance with Company standards</li></ul></li><li>Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by:<ul><li>Ready when promised</li><li>Remake and return percent as compared to Company average</li><li>Calls to customers to follow-up on purchases</li></ul></li><li>Maximize Managed Vision Care relationships and sales opportunities.</li><li>Timely implementation of approved Marketing programs</li><li>Execution of signage and promotions according to Company standards.</li><li>Execution of operational procedures:<ul><li>Safety (security system, safety information posted, fire extinguishers, door locks)</li><li>Maintenance as measured by proper housekeeping, carpet, store front windows, proper lighting, and store safety (safety information posted, fire extinguishers and door locks)</li></ul></li></ul>KNOWLEDGE & SKILLS:<ul><li>Optical knowledge of 3 or more years or Licensed</li><li>Proven track record of sales growth through sales skills and accountability for sales results.</li><li>Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates.</li><li>Demonstrated ability to deliver an outstanding experience during direct interaction with patients.</li><li>Ability to recruit and select associates and doctors.</li><li>Proven experience and results with a retail or customer service establishment.</li><li>Ability to present and implement decisive and creative solutions to opportunities to grow the business.</li><li>Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.</li><li>Foster positive and results-oriented associate and doctor relationships.</li><li>Success in store merchandising and attention to detail.</li><li>Ability to manage priorities through adaptability and flexibility.</li><li>Willingness to take calculated risks</li><li>Attention to detail and follow-up.</li><li>Abilities to multi-task and delegate to maximize patient interaction.</li><li>Computer experience required.</li></ul>EDUCATION:Bachelor's degree or comparable experience in optical retail operations.The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.#J-18808-Ljbffr

West Point Optical Group

Store General Manager

Business Growth

Business Plan

Coaching

Computer Skills

Cost Control

Customer Support/Service

Detail Oriented

Follow Through

Gross Margin

Housekeeping/Cleaning

Managed Care

Meet Sales Quota

Merchandising

Multitasking

Onboarding

Operational Support

Operations Processes

Outbound Marketing

Patient Care

Payroll Management

Presentation/Verbal Skills

Pricing

Retail

Retail Management

Retail Operations

Retail Sales

Revenue Growth

Risk Analysis

Safety Systems

Sales

Service Delivery

Team Lead/Manager

Time Management

Training/Teaching

JobLeads

Assistant Manager - Retail

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

Hourly rate ranges from $15.25 to $15.50 and is dependent upon qualifications and experience.Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award.  All Bonuses, Awards and Benefits subject to qualifications and eligibility. Brand: Spencer's The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The minimum age requirement for an Assistant Store Manager is 18. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail and or management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

Assistant Store Manager - Spencer's

Hourly rate ranges from $17.50 to $17.75 and is dependent upon qualifications and experience.Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award.  All Bonuses, Awards and Benefits subject to qualifications and eligibility. The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures.This position will work up to 38 hours per week. The minimum age requirement for an Assistant Store Manager is 18. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail and or management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

Senior Assistant Store Manager

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