Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for employees' activities; Makes self available to employees’; Provides regular performance feedback; Develops employees' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services. Responsibilities include maintaining inventory, balancing daily sales, balancing all cash registers per shift, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.