RESPONSIBILITIES Essential Job Functions: * Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service * Achieve growth and sales targets by successfully managing the store sales team * Maintain profitability of location through sales and proper shrink and expense control * Interview, hire and recruit in the community to maintain pool of highly qualified candidates * Onboard, train and oversee development of store associates; know current talent and prepare talent for advancement and growth * Achieve store targets that drive sales (e.g., credit applications, protection plans and Diamond Design Parties) * Conduct monthly staff meetings as well as weekly and monthly touch bases with each associate * Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports; hold team responsible and accountable for results * Coordinate the operations functions of location * Plan, organize, and supervise inventory process * Display merchandise and promotional materials in accordance with corporate merchandising plans; responsible for maintenance of store fixtures * Write store schedule to meet the needs of the business * Verify proper service is delivered to customers by the goldsmith and watchmaker * Verify that price changes, recalls, and stock balance are up-to-date * Communicate current market trends and competitors activities to associates * Partner with the host store when located inside of a Kroger Marketplace format store * Maintain flexibility to work any shift and holidays * Travel to off-site training events as well as division or regional meetings * Must be able to perform the essential functions of this position with or without reasonable accommodation QUALIFICATIONS Desired Previous Job Experience: * Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure * 2 years management experience * Proficiency with Microsoft Outlook, First Place, Act, intranet/internet systems * Experience directing /participating on project teams Minimum Position Qualifications/Education: * Bachelors degree in business or related field, plus a minimum of 6 months of experience as a Fred Meyer Jewelers assistant manager * 2 years of retail jewelry experience; or combination of relevant education and experience * Minimum 18 years of age * Ability to pass drug test * Maintain confidentiality * Accuracy/attention to detail * Ability to organize/prioritize a variety of tasks/projects * Familiarity with industry/technical terms and processes * Ability to continue education, as necessary * Valid drivers license * Diamond Council of America (DCA) courses completed within a year from being hired to this position $80,200 - $95,700 per year Maximize the financial performance of the store; achieve growth and sales targets by successfully managing, training and motivating the sales team.