Prepares and compiles forms, reports, manuals, personnel records, bills, invoices, or other material which includes gathering data from appropriate sources, classifying and arranging data in proper format and completing all administrative requirements accurately; Assists with the installation of new programs, systems, procedures, and methods of operation; Assists in the design and revision of forms; Screens visitors and phone calls; Independently initiates, answers, and follows-up on correspondence and inquiries; Prepares and/or maintains spreadsheets, reports, presentations, databases, complex records and files essential to assigned tasks; Responds to routine inquiries regarding departmental procedures and policies; Performs other duties as required and/or assigned. Knowledge and Skill in computer-based spreadsheets, scheduling and word processing software programs, Internet and email; Basic knowledge of modern office practices procedures and equipment; Considerable Knowledge of English, writing, spelling, editing, and grammar and proper sentence structure; Ability to maintain exceptionally courteous and customer-service oriented performance; Special ability to work as a team member, and to foster a team-work environment; Must be able to work a combination of early mornings, days, evening, weekends and holidays.