KNOWLEDGE, SKILLS, & ABILITIES: Demonstrate respect for all individuals and sensitivity to cultural and language differences; • Knowledge and proficiency with Microsoft Office (Word, Excel, Publisher, PowerPoint etc.); Knowledge of basic mathematics and statistics; • Knowledge of applicable university policies and procedures; Considerable knowledge of English, grammar, and spelling with excellent proof reading skills; Ability to work with sensitive, confidential data, and records; Knowledge of general office practices and procedures; Ability to maintain effective working relationships; • Skilled typist and knowledge of proper telephone etiquette; Ability to create presentations and communicate both orally and in writing at a high level; Ability to utilize independent judgment; Ability to work with minimal direction and supervision; Ability to exercise patience and maintain composure during stressful situations. Advisement: Advise transfer students on transfer process, basic transfer evaluation, educational options, and program articulation or transfer agreements, and refer students to the appropriate faculty member, Chair, or Dean, when necessary; Support academic programs in student progress; Understand and advise on MOUs and articulation (transfer) agreements with partner schools; In coordination with faculty advisor, assist students with appropriate paperwork such as course substitutions, programs of study, orals packets, independent studies, etc.