Perform inquiries and interpret information from law enforcement sensitive databases including the A Central Computerized Enforcement Service System (ACCESS), court databases such as District and Municipal Court Information System (DISCIS) and Superior Court Management Information System (SCOMIS), Driver and Plate Search (DAPS) via Department of Licensing, internal WDFW Police databases such as Spillman and interpret information obtained from the National Crime Information Center, Washington Crime Information Center, Law Enforcement Information Exchange, Department of Licensing, and other applicable databases. Among the varied range of responsibilities held within this role, the Call Taker will, Receives and relays emergency and non-emergency Enforcement calls for service, and provides customer service via telephone or in person: Provide general information and referral services to public requests regarding Hydraulic Project Approval (HPA), interpretation of rules and regulations, Problem Wildlife Conflict Specialists, Wildlife Control Operators, wildlife rehabilitation, Hunter Education, regional agency contacts, etc.