Greensboro, NC30+ days ago
Skills & Experience to Be Successful 2+ years of customer service experience in the insurance industry Comprehensive knowledge of commercial property, general liability, auto liability, workers compensation and umbrella liability coverages Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher Experience handling commercial account renewals, service needs, and customer escalations Experience handling policy endorsement requests, certificates of insurance and Auto IDs Experience handling payments or billing questions. • Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters.