Academic Advisor - Future Outstanding Cohort of University Students (FOCUS) University of Maryland Eastern ShoreAcademic Advisor - Future Outstanding Cohort of University Students (FOCUS)MarylandThe FOCUS Advisor will conduct one-on-one meetings with probation students to develop individualized Academic Improvement Plans (AIP); review academic records to identify contributing factors to probationary status; monitor students’ progress and implement interventions as needed; collaborate with faculty, tutors, and support offices to connect students with appropriate resources; maintain detailed advising documentation; provide academic coaching on time management, study skills, and goal setting; facilitate workshops and group advising sessions; prepare progress reports for the Director of CAAS and stakeholders; and support data collection and assessment activities related to student retention and success initiatives. Generous benefits include health benefits (medical, prescription, dental, flexible spending accounts), Retirement (State or Optional Retirement Plan with Fidelity or TIAA), Supplemental Retirement Accounts (TIAA, Fidelity, or MSRP-Nationwide) with $600 annual state match, Life Insurance (state sponsored MetLife, USM sponsored MetLife Plan, life insurance and long-term disability insurance), Tuition Remission, Employee Assistance Program, paid holidays, paid leave (Exempt positions start at 22 days annual, sick leave 15 days per year, personal leave 3 days per year).
Student Success Outreach Coordinator Chegg, Inc.Student Success Outreach CoordinatorAnnapolis, MarylandResponsibilitiesManage a high-volume caseload of students, providing proactive and personalized support through text, email, video chat, and other communication channels to convert trial-period students into confirmed enrollments and drive learner engagement throughout their program duration. In this role, you will proactively engage students, helping to convert trial-period students into confirmed enrollments while driving sustained learner engagement throughout their program.
Temporary HR Customer Support Specialist American UniversityTemporary HR Customer Support SpecialistWashington, DCUses the Workday and the legacy systems to lookup, research and gather information and pertinent facts pertaining to the inquiry or problem; Provides first call resolution for a variety of inquiries or issues reported by the customer and escalates the more complicated problems through the appropriate channels. The Specialist manages the full lifecycle of employee inquiries from answering initial calls and routing ServiceNow tickets regarding new hires, personnel changes, payroll, benefits, and HR policy, to providing in-person assistance for walk-in customers.
NewPaid Marketing & Customer Engagement – Full-Time Early Career Ameritech ConstructionPaid Marketing & Customer Engagement – Full-Time Early CareerBethesda, MD$20–$40 / hourYou’ll work directly with customers, support live marketing campaigns, represent our brand at events and community activations, and learn how marketing and lead generation work in the real world. Ameritech Construction is hiring recent graduates and soon-to-be graduates who are looking to launch their careers in marketing, communications, business, sales, events, or customer engagement.
NewInformation Technology Specialist (Customer Support) United States ArmyInformation Technology Specialist (Customer Support)Washington, DC$74,640–$97,037 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. In order to qualify for the GS-11, you must demonstrate in your resume at least one year of specialized experience which includes: providing advanced technical support to end-users or other technicians; interacting with lower-tiered support personnel to facilitate complex problem recognition or management; and logging corrective actions taken and escalating more complex problems to senior level technicians.
Supervisory IT Specialist (Customer Support) United States ArmySupervisory IT Specialist (Customer Support)Washington, DC$111,147–$144,493 / yearSpecialized Experience: One year of specialized experience including 1.) leading or serving as a team leader for technical, logistical, or support personnel to assign tasks, monitor workflows, and meet project milestones; AND 2.) developing, defending, and executing fiscal year spend plans and analyzing vendor technical data to recommend optimal network procurement solutions that align to system life cycle management needs; AND 3.) administering supply chain operations, inventory control, and asset accountability procedures for high-value technological equipment; AND 4.) analyzing and resolving new and existing IT hardware requirements to ensure end-user needs are met and deployed information technology equipment remains fully aligned with mission objectives. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.
Part-Time Audiovisual Services Technician American UniversityPart-Time Audiovisual Services TechnicianWashington, DC$18.40–$20 / hourAmerican University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Familiarity with Mac and PC computers, Blu-Ray players, projection systems, PA systems, video cameras, digital audio recorders, as well as basic and advanced control systems.
NewVeterans Service Representative (Rating) U.S. Department of Veterans AffairsVeterans Service Representative (Rating)Washington, DC$61,722–$116,362 / yearSpecialized experience is defined as (1) assisting claimants with applications for federal, state, or local benefits in areas such as but not limited to: burial benefits, education benefits, monetary benefits, welfare benefits, housing benefits and various other federal, state, or local programs; AND(2) identifying errors, inconsistencies, or omissions in federal or state-administered benefits request package. Specialized experience is defined as experience gathering or requesting evidence to respond to claimant inquiries for federal, state, or local benefits in areas such as but not limited to: burial benefits, education benefits, monetary benefits, welfare benefits, housing benefits and various other federal, state, or local programs.
Client Service Coordinator - 005086 Medical Management InternationalClient Service Coordinator - 005086MarylandHIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
NewSENIOR GUEST SERVICES REPRESENTATIVE United States Air ForceSENIOR GUEST SERVICES REPRESENTATIVEWashington, DC$20.54–$22 / hourQualifying Experience: Utilizing automated systems and computer software (i.e., hotel property management system or equivalent); providing verbal and written communication tactfully when attending to the needs of guests and enforcing various policies, requirements and rules of the facility; performing front desk duties (i.e., reservation requests; assigning rooms; customer checkout procedures; running cashier reports, etc.). Fairchild NAF Human Resources Office is the servicing personnel office for 92d FSS facilities, such as Child Development Center, Youth & Teen Centers, Fairchild Inn, Outdoor Recreation, Arts & Crafts Center, etc.
Temporary Evening And Weekend Access Services Assistant Maryland Institute College of ArtTemporary Evening And Weekend Access Services AssistantBaltimore, MDGeneral purpose: The Evening/Weekend Access Services Assistant engages in the full range of Access Services functions, including managing the service desk, supervising student workers, and overseeing the physical full range, library space. Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.
Temporary Evening and Weekend Access Services Assistant Maryland Institute College of ArtTemporary Evening and Weekend Access Services AssistantBaltimore, MarylandGeneral purpose: The Evening/Weekend Access Services Assistant engages in the full range of Access Services functions, including managing the service desk, supervising student workers, and overseeing the physical full range, library space. Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear.
NewAdministrative Officer (Assistant Chief, Support Services Division) U.S. Department of Veterans AffairsAdministrative Officer (Assistant Chief, Support Services Division)Washington, DC$107,428–$139,658 / yearPLANNING AND EVALUATING: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. MANAGING HUMAN RESOURCES: Plans, distributes, coordinates, and monitors work assignments of others; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner.
Client Service Coordinator - DC Adams Morgan Medical Management InternationalClient Service Coordinator - DC Adams MorganAdams Morgan, District of Columbia$17.70–$22.62 / hourEducate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Library Services Coordinator DC History CenterLibrary Services CoordinatorWashington, DC$25.50 / hourAs an integral member of the Library & Collections team, the coordinator will staff the researcher registration desk, facilitate pulling and reshelving of special collections materials, maintain library services statistics, complete library and collections projects as directed, and support library programs and field trips. Our front-facing team is critical to the success of the DC History Center, and we seek an individual who is customer-service oriented, welcoming, and dedicated to providing an unmatched visitor experience for our researchers.
NewGeneral Attorney (Grants and Litigation), GS-0905-14 FPL GS-14 (Excepted Service) U.S. Department of EducationGeneral Attorney (Grants and Litigation), GS-0905-14 FPL GS-14 (Excepted Service)Washington, DC$143,913–$187,093 / yearIf you are claiming Veterans Preference you must submit: -A copy of your DD-214 that shows active service and character of discharge, member copy 4 (Separated Members only); OR -A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR -The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference; AND/OR -Proof of Sole Survivorship Preference (e.g., certificate of death or 100% disability as a result of serving in the armed forces). Experience performing transactional and negotiation work for federal education grants or equivalent, including reviewing grant and cooperative agreement terms for legal sufficiency, advising on compliance under 2 CFR part 200, and negotiating resolutions with internal offices, other agencies, and external stakeholders to address complex programmatic or legal issues.
NewAttorney Advisor, GS-0905-15, FPL GS-15 (Excepted Service) U.S. Department of EducationAttorney Advisor, GS-0905-15, FPL GS-15 (Excepted Service)Washington, DC$169,279–$197,200 / yearIf you are claiming Veterans Preference you must submit: -A copy of your DD-214 that shows active service and character of discharge, member copy 4 (Separated Members only); OR -A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR -The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference; AND/OR -Proof of Sole Survivorship Preference (e.g., certificate of death or 100% disability as a result of serving in the armed forces). As an Attorney Advisor, GS-0905-15, you will be responsible for: Serving as OCRs primary liaison with the Office for Communications and Outreach on press matters and assisting the Assistant Secretary in communicating OCRs legal work (pursuant to civil rights laws under OCRs jurisdiction) and non-legal work succinctly and effectively in response to numerous media requests reaching a dozen or more per day.
EDUCATION SERVICES SPECIALIST United States Air ForceEDUCATION SERVICES SPECIALISTWashington, DC$61,722–$80,243 / yearExamples of specialized experience includes planning, implementing, administering, and advising on activities designed to provide individualized career-related or self-development education plans to include education and training academic opportunities, tuition assistance program, career development programs, and other education and training services and activities and counseling students or enrollees to establish educational and occupational objectives. The primary purpose of this position is to plan, implement, administer and advise on Voluntary Education opportunities, the Military Tuition Assistance (MilTA) program, career and force development programs, testing and other education and training services and activities available to military members, Department of Defense (DoD) civilians and family members.
NewInformation Technology (Network Services) United States ArmyInformation Technology (Network Services)Washington, DC$111,896–$145,468 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
NewSupervisory IT Specialist (Policy and Planning/Network Services) United States ArmySupervisory IT Specialist (Policy and Planning/Network Services)Washington, DC$128,162–$175,161 / yearSpecialized experience would be demonstrated by formulating long-range enterprise computing objectives to align regional network operations with Army-wide modernization and IT strategy; aligning technical design and facility requirements (including Army Enterprise Data Centers and shared hosting) with Planning, Programming, Budgeting, Execution (PPBE) resource planning cycles; and/or directing multi-disciplinary technical division operations to resolve complex system deficiencies and implement time-sensitive IT service modernization goals. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.