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Our distinctive Guaranteed Job Program, accelerated undergraduate degrees, and flexible graduate programs empower students to advance faster in business, entrepreneurship, education, technology, applied STEM, and arts & science fields. With a strong commitment to innovation, career readiness, and community partnerships, Thomas College is consistently ranked by U.S. News & World Report as one of Maine's top colleges for social mobility.

ApplyJob TypeFull-timeDescription
Thomas College, located in beautiful Waterville, Maine, is defining what it means to be the College of the Future. With a strong commitment to innovation, career readiness, and community partnerships, Thomas College is consistently ranked by U.S. News & World Report as one of Maine's top colleges for social mobility. Our distinctive Guaranteed Job Program, accelerated undergraduate degrees, and flexible graduate programs empower students to advance faster in business, entrepreneurship, education, technology, applied STEM, and arts & science fields. At Thomas, belonging isnt a buzzword; its a promise. We create a supportive, welcoming environment where every student is seen, valued, and prepared to thrive in a rapidly changing world. For more information visit thomas.edu.The Student Financial Aid Specialist (SFA) is accountable for performing all necessary support functions of the Financial Aid Process in a timely and accurate manner. This position reports to the Director of Student Financial Services.Responsibilities
The SFA Specialist is responsible for all steps in the Direct Loan processing cycle. This includes origination, promissory notes, adjustments, and disbursements. The SFA Specialist also conducts entrance interviews, exit interviews, and ensures promissory note completion.Key Responsibilities
• Processes the exit packets and coordinates meetings with graduating seniors, both in November and in April.
• Mails packets as necessary to students who withdraw and do not complete the exit counseling process.
• Provides new student counseling, Financial Aid award processing, and acts as the Federal Work-Study Program Coordinator.Requirements
The SFA Specialist position requires a person who is articulate and friendly, with a professional appearance. Computer experience is critical. The person must be able to maintain an orderly work-space and be able to withstand frequent interruptions. The qualified candidate must be able to relate well to people over the age of fifteen. This job involves a combination of customer service skills and technical office skills. Common sense and the ability to identify problems with computer-generated reports are critical.Education and Experience
An Associate Degree is required, Bachelor's Degree is preferred. Two to three years of financial aid experience is required.Benefits
Thomas offers a competitive benefits package to include:• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• 6% 403(b) matching plan
• Paid vacation
• Paid sick leave
• Thirteen paid holidays
• On-site gym
• Meal discounts
• Free tuition for employees, spouse, and dependent childrenHow to Apply
Interested applicants should submit a cover letter, resume, and names of three professional references. Please include an email address on your application materials.Thomas College is an equal opportunity employer.Thomas Colleges Mission
Thomas Colleges mission is to prepare students for success in their personal and professional lives, and for leadership and service in their communities.

Thomas College

Student Financial Aid Specialist

Administrative Skills

Communication Skills

Customer Support/Service

Direct Lending

Disbursements

Entrepreneurship

Exit Interviews

Financial Aid

Identify Issues

Interviewing Skills

Loan Processing

Project/Program Coordination

Reporting Skills

Student Financial Services

Time Management

PART_TIME

Outside of safety, there is nothing more important to Heatable than wowing customers … Heatable's future depends on it, so we’re looking for employees to: Deliver a “wow” customer experience by doing their part to ensure speedy deliveries, being friendly and kind to customers, and maintaining a clean truck and uniform. Proactively finding ways to go above and beyond and surprise our customers with Heatable's overall awesomeness so they recommend Heatable to friends and family and on social media.

Heatable is changing the heating oil industry. We’ve developed a sleek, user-friendly smartphone app and website, allowing customers to place an order with just a few clicks (or taps) from anywhere at any time. To shake things up ever further, we’ve integrated cutting-edge technology into our delivery system, making the delivery process faster and more efficient than ever. Combined with our unparalleled commitment to customer satisfaction, and it’s a no-brainer why customers are making the switch to Heatable.Embracing and living by this commitment to one-of-a-kind customer service is a key aspect of the of the Delivery Driver role.  Key responsibilities include safely, efficiently, and courteously delivering heating oil to our AWESOME customers.   The responsibilities of this position will be carried out with particular attention to representing Heatable’s brand, maintaining customer property, and contributing to a safe, efficient, and exciting working environment.Essential Functions:<ol><li>Performs a safety check of the delivery vehicle on a daily basis reporting any items needing repair.</li><li>Safely and productively reviews daily manifest, loads truck, and makes deliveries according to federal and state regulations and company policy.</li><li>Follows all established delivery standards with emphasis on customer service, efficiency and productivity.</li><li>Attends and takes an active role in delivery driver meetings (huddles).</li><li>Effectively communicates with Delivery Center dispatchers and routing specialists. Proactively reports any customer concerns encountered or other problems encountered.</li><li>Maintains a neat personal appearance including a clean uniform.</li><li>Attains a thorough understanding and becomes a proficient user of the Raven handheld device.</li><li>Promotes good customer relations by professionally interacting with all customers and by respecting customer property.</li><li>In accordance with Heatable pledges and guarantees, maintains a clean and organized truck stocked with appropriate tools and safety equipment. Takes responsibility for adhering to truck safety standards.</li><li>Primes furnaces for customers who are out of oil or performs leak test and lights pilot for customers who are out of propane.</li><li>Embraces growth opportunities that involve cross-training or supporting other departments as needed.</li></ol>Customer Experience:Outside of safety, there is nothing more important to Heatable than wowing customers … Heatable's future depends on it, so we’re looking for employees to:<ul><li>Deliver a “wow” customer experience by doing their part to ensure speedy deliveries, being friendly and kind to customers, and maintaining a clean truck and uniform.</li><li>Proactively finding ways to go above and beyond and surprise our customers with Heatable's overall awesomeness so they recommend Heatable to friends and family and on social media.</li></ul>Education:A high school diploma or equivalent is preferred.Experience:Delivery drivers must be at least 21 years of age. Certification and Testing:<ul><li>Driver Trainees must successfully complete Driver training and obtain a Class B Commercial Driver’s License with hazardous materials endorsement.</li><li>Apprentice oil burner license is required for oil delivery drivers who prime furnaces in the state of Maine</li><li>All delivery drivers must be able to pass a D.O.T. physical.</li><li>All delivery drivers are subject to pre-employment and random drug testing.</li></ul>

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Student Financial Aid Specialist Thomas College

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