Required Skills: Preferred Skills: Analytical Reasoning, Collaboration, Communication, Continuous Improvement, Customer Service, Customer Support Operations, Customer Support Trends, Data Gathering and Analysis, Execution Focus, Incident Management, Problem Solving, Project Management Office (PMO), Quality Assurance (QA), SAP Field Service Management, Service Request Management, Technical Credibility, Training People. Work independently leading our RSE Service Team in technical and non-technical activities and duties related to maintaining our fleet of engineering robotic systems fully functional to maintain system availability.