With assistance from Customer Service Associate Team Leader and Team Members, responsible for daily open order report, out of stock communication, error reporting, wrinkle write up, credit/debit processing, new customer account set up, account closures, account detail updates and sales tax updates as needed. The Customer Service Team Leader (TL) provides leadership, direction, management, and supervision of Allegro Customer Service, with a focus on service, quality, safety, continuous improvement, Associate Team Leader (ATL) and Team Member hiring, training and development, and employee relations.