Responsible for monitoring, staying current and fully trained on location specific company supplied technology tools: Eniteo, InfraWeb, CSV & SteelXml Import files (Bluebeam), Customer Estimating Software (Vector), The Infra Group Customer Portal, Processing Tools (FastCam), Customer Payment System (Handle), Qlik Data, CRM (Hubspot) . The role also involves providing customer service, acting as a primary point of contact, and supporting marketing efforts through the analysis and dissemination of information on market trends, demand, pricing, and other key factors related to Infra-Metals' products.