New Orleans, Louisiana2 days ago
div class="posting-requirements plain-list">- Ensures the operational needs of the Family Services Team are met
- Manages overall staff plan for ensuring centers have adequate daily coverage and are appropriately staffed for peak enrollment periods; this role will also manage temporary staff added to support the team’s needs throughout the year;
- Guides Student Enrollment Coordinators in ensuring appropriate staffing exists by monitoring, tracking, scheduling staff vacation, sick days, and callouts, and providing coverage at centers as needed because of callouts, vacation, and heavy traffic times;
- Serves as the primary point of contact for Family Services team identifying challenges and troubleshooting solutions;
- Manages inventory, supply orders, and organization for the centers; communicates inventory needs to the procurement department and secures necessary supplies for the family resource centers;
- Maintains and manages the relationship with each facility’s administration and ensures FRC procedures, and schedules are aligned with the facility’s requirements, and communicates needed repairs at centers;
- Assists with operational and on-site support during events where enrollment support is needed, including assistance with staffing, set up, breakdown, supply acquisition, and logistics.
- Ensures weekly data is collected for reporting
- Manages oversight of daily trackers for reporting;
- Conducts year over year data review;
- Monitors tracking of daily and weekly traffic within the centers;
- Monitors and provides feedback on accuracy of early childhood verifications;
- Performs other duties as required.