Financial Aid Advisor Bryant & Stratton CollegeFinancial Aid AdvisorOrchard Park, NYProvide financial aid advisement to students and families regarding financial aid eligibility, types of student aid, application procedures, student budget development, debt management and other consumer information as it relates to student aid and the College. Provide a high level of financial aid services to prospective and currently enrolled students by being available to accept inbound telephone calls and by responding to emails.
Financial Aid Customer Service Representative Bryant & Stratton CollegeFinancial Aid Customer Service RepresentativeOrchard Park, NYCustomer Service: Handle inbound inquiries on a variety of FA topics including status of excess loan funds (ELF), Banner inquiries, and verification follow up, providing customers with accurate information and direction to ensure a world-class student experience. Position Summary: The Financial Aid Customer Service Representative will ensure excellent customer service skills in every interaction through inbound and outbound calls.
NewAcademic Advisor Bryant & Stratton CollegeAcademic AdvisorOrchard Park, NYEssential Duties and Responsibilities: Quality Assurance: Responds timely, empathetically and accurately to student inquiries and coaches students to develop skills related to academic work such as time management, study skills, technology, test taking and learning styles. Retention Metrics: Work in partnership with assigned groups of associates, financial aid advisors and instructors to assure that students are coached and guided closely through the subsequent semesters to ensure retention outcomes.
Financial Aid Specialist Bryant & Stratton CollegeFinancial Aid SpecialistOrchard Park, NY$65,000–$75,000 / yearMonitor and investigate suspicious activities or irregularities, collaborating with internal departments to resolve discrepancies and ensure accurate financial aid processing. This individual will monitor data and documentation for irregularities and collaborate with relevant departments to resolve any discrepancies, reporting findings in accordance with established policies and federal regulations.
Student Financial Services - Financial Aid Counselor D'Youville UniversityStudent Financial Services - Financial Aid CounselorBuffalo, NY$40,850–$44,850 / yearAs a member of Student Financial Services, this position provides personalized, responsive, and student-centered support to help students understand their financial aid options, complete required steps, and navigate questions or concerns related to paying for college. Under the visionary leadership of President Lorrie Clemo, the university is undergoing an exciting evolution, with innovative initiatives designed to meet societal needs, elevate student experiences, expand career readiness, and solidify our role as a leader in 21st-century education.
NewBursar Canisius UniversityBursarBuffalo, New YorkFull timeAs a key member of the Student Financial Services management team, the Bursar is responsible for development and implementation of new initiatives; leading the review and development of policies and procedures; assisting in year-end close, FISAP, and audits. Provides leadership and direction for front-end student financial services, billing operations, and customer service workflows within Student Records and Financial Services.
Admissions Advisor - Online Student Enrollment Bryant & Stratton CollegeAdmissions Advisor - Online Student EnrollmentOrchard Park, NYThe Admissions Advisor is responsible for building long-term relationships both internally and externally with the specific intent of improving lead conversion, increasing enrollment, and maintaining desired retention rates. Our Online Admissions Advisors are responsible for the recruitment and retention of qualified online students through the demonstrated use of consultative needs - based selling in a call center environment.