Knowledge & Skills: Working knowledge of geriatric healthcare needs, federal and state long-term care regulations, Medicare and MaineCare rules (including the State Operations Manual and Principles of Reimbursement), MDS manuals, and Quality Indicator systems. Technical & Professional Proficiency: Strong computer literacy, including experience with electronic medical records and Microsoft Office (Word, Excel), coupled with clear communication and the ability to work tactfully with residents, families, staff, physicians, regulators, and the community.