cooperativeness and work with minimum supervision Ability to prioritize tasks and coordinate multiple projects to meet specific deadlines Ability to maintain professional behavior, appearance, and work ethic to represent the school district in a positive manner at all times Ability to communicate effectively with tact and diplomacy, develop trust and rapport, and provide a high level of customer service to parents, guardians, employees, administrators, District officials, co- workers, and the general public. Skill in conducting formal investigations, investigation interviewing and fact finding techniques, preparing written documentation in response to inquiries and complaints in a timely manner Skill in utilizing a high degree of empathy balanced against an ability to provide direct feedback, handle sensitive, confidential and privileged information, and navigate through difficult and uncomfortable situations.