The Community & Operations Director is responsible for the project's day-to-day operations, including managing team members, customer service, student satisfaction, residence life, and management of resources to achieve established budgeted financial and operational goals, and ensures that the operation of the project complies with Company, College, and University's policies and procedures. • Establishes relationships with the appropriate housing and student affairs officials and others affiliated with the academic institution(s), by staying informed about policies that may impact the community and residents, developing policies and guidelines for residents, communicating regularly with university representatives, and ensuring the community's compliance with pertinent regulations.