Cleveland, OH30+ days ago
Specialized experience is defined as providing support services and assisting in resolving complex Information Technology (IT) technical problems in the realm of Networks including installing, maintaining, modifying and testing operating systems and associated network software/hardware products for Mid-Tier platform, Enterprise Local Area Network, and Wide Area Network development projects. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.