Senior Customer Success Manager Culture AmpSenior Customer Success ManagerSan Francisco, CA$131,000–$150,000 / yearOperate within the GTM pod model: Partner closely with Sales, Renewal Managers, and pod leaders in a co-led Sales and CX model that owns the full customer revenue lifecycle across adopt, expand, and renew. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Customer Success Manager WindfallCustomer Success ManagerSan Francisco, CA$110,000–$168,000 / yearCalifornia : Compensation range is $110k - $168k + Equity About Windfall Windfall is a people intelligence and AI company that gives go-to-market teams actionable insights. Powered by best-in-class machine learning and artificial intelligence, Windfall activates insights into workflows that engage the right people for each respective organization.
Enterprise Customer Success Manager CodeRabbitEnterprise Customer Success ManagerSan Francisco, CaliforniaWe build the symbiotic partnership between developers and AI that makes shipping fast software safe again, reviewing every pull request, IDE change, and CLI commit so teams can move quickly without breaking things. We are a fast-moving, well-funded company, fresh off a $143M Series C at a $1.5B valuation — building Agentic Change Management, the control layer for software changes created by humans and agents.
Founding Customer Success Manager ChalkBooksFounding Customer Success ManagerPalo Alto, CaliforniaFundraising in independent schools is especially difficult because independent school fundraising teams are often under-resourced and get distracted daily from outbound fundraising activities with school admin tasks (e.g., substituting a class or helping with pick up and drop off). We are a fast-paced, early-stage startup looking for team members who thrive in ambiguity, are excited to play a big role in proving our customer success playbook, and will enthusiastically onboard and manage their book of customer accounts with minimum supervision.
Enterprise Customer Success Manager PerplexityEnterprise Customer Success ManagerSan Francisco, California5+ years experience in Customer Success or Account Management roles at scaling tech companies, specifically working with enterprise clients. Impact at Scale – Your work directly influences hundreds of enterprise clients and millions of end-users at an unprecedented scale to encourage personalized support.
Scaled Enterprise Customer Success Manager PerplexityScaled Enterprise Customer Success ManagerSan Francisco, CaliforniaYour success will play a crucial role in expanding Perplexity's enterprise customer base, identifying conversion opportunities from self-serve customers, and helping build the next generation of scaled customer success motions. Advocate for customer needs and collaborate with cross-functional teams to improve product experience, enablement materials, support processes, and scaled CS playbooks.
NewSenior Customer Success Manager, Industry Braze IncSenior Customer Success Manager, IndustrySan Francisco, CAIn addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly. You have an excellent track record in customer success or a related role and are seeking to progress your career with one of the industry's most advanced customer success teams by working with established, household-name, enterprise customers with over 1,000 employees.
Enterprise Customer Success Manager, Americas CodeRabbitEnterprise Customer Success Manager, AmericasSan Francisco, CaliforniaWe build the symbiotic partnership between developers and AI that makes shipping fast software safe again, reviewing every pull request, IDE change, and CLI commit so teams can move quickly without breaking things. We are a fast-moving, well-funded company, fresh off a $143M Series C at a $1.5B valuation — building Agentic Change Management, the control layer for software changes created by humans and agents.
NewSenior Customer Success Manager, Industry BrazeSenior Customer Success Manager, IndustrySan Francisco, CAIn addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly. You have an excellent track record in customer success or a related role and are seeking to progress your career with one of the industry’s most advanced customer success teams by working with established, household-name, enterprise customers with over 1,000 employees.
Deployment Success Manager ServalDeployment Success ManagerSan Francisco, CaliforniaAs a Deployment Success Manager on Serval's Agent Deployment team, you'll be the long-term owner of customer outcomes, making sure the value created at deployment compounds into adoption, expansion, and renewal. The org is a family of roles: Deployment Strategists are the primary technical relationship and AI advisor for each customer, partnering with Deployed Software Engineers to build enterprise-grade features and products.
Mid-Market Customer Success Manager - America AshbyMid-Market Customer Success Manager - AmericaSan Francisco, CaliforniaIn this role, you'll onboard, train, and support the adoption of Ashby with customers across the region, partnering closely with a talented group of seven CSMs on the Americas Mid-Market team to shape how we serve companies ranging from high-growth startups to public enterprises. If the idea of getting in the weeds with a customer about the nuance between a time in process report and a time to hire report feels too granular, or project managing a workflow change for offer approvals feels “beneath you”, this job isn’t going to be for you.
Manager, Nonprofit Customer Success WindfallManager, Nonprofit Customer SuccessSan Francisco, CA$155,000–$219,000 / yearRequirements: At least 8 years of experience in analytical, customer-facing roles (e.g., customer success, consulting, solution consulting, implementations, growth strategy), with a minimum of 3 years leading Customer Success teams. Coach the team to develop and execute a comprehensive Account Growth Strategy (e.g., land-and-expand strategies, value mapping) to significantly increase usage, adoption, and ultimately, lifetime value and revenue.
Enterprise Customer Success Manager HandshakeEnterprise Customer Success ManagerSan Francisco, CAWork closely with cross-functional partners like Sales, Success, Account Management, Support, Education/University partnerships team, Marketing, Insights, Product, User Research, Enablement, RevOps, etc. Reporting to the Senior Manager of Enterprise Customer Success, you'll partner with our Enterprise employer partners to ensure they achieve their hiring goals, drive adoption across recruiting teams and ensure they are seeing value in the Handshake product.
Customer Success Manager VoomaCustomer Success ManagerSan Francisco, CaliforniaAs Customer Success Manager, you'll own the relationship with a growing portfolio of customers, ensuring they fully adopt Vooma's platform, realize measurable value, and grow with us over time. Vooma is growing fast with a lean team, supporting some of the most prominent industry players, including Echo, MoLo, Project44, Evans, Sunset Transportation, and more.
Strategic Customer Success Manager (Bay Area) RootlyStrategic Customer Success Manager (Bay Area)San Francisco, CaliforniaYou will be instrumental in ensuring our customers achieve their goals and gain maximum value from our services and product as we continue to grow and scale our product and service offerings! Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process.
Customer Success Manager - SF Relevance AICustomer Success Manager - SFSan Francisco, CaliforniaYou will cultivate deep-rooted relationships with champions and the C-suite, identifying impactful new use cases and leading AI transformation roadmaps with authority and earning the right to be a trusted advisor. You’ll thrive by combining strategic account management with rigorous discovery, turning account ambiguity into clear, prioritized paths to ROI across a sophisticated book of business.
NewCustomer Success Manager & Solutions Consultant David Joseph & CompanyCustomer Success Manager & Solutions ConsultantSan Francisco, CaliforniaRemote$60,000–$80,000 / yearOur client is a Series A fintech company (founded 2017) building a decision-intelligence and compliance platform for independent wealth management and registered investment advisors — spanning portfolio risk analytics, compliance workflows, and advisor productivity. They’ve established strong product-market fit with mid-market and enterprise RIAs in a large ($100B) market, and they operate as a lean, high-accountability team where you’ll work closely with company leadership.
Senior Private Equity Customer Success Manager DBA Carta, Inc.Senior Private Equity Customer Success ManagerSan Francisco, CA$153,850–$181,000 / yearPortfolio & Revenue Expansion: Uncover "white space" opportunities across PE firms' broader portfolios, strategically influencing cross-sells and upsells to drive clients toward Carta's comprehensive ERP vision for Private Equity. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions.
NewCustomer Success Manager CorridorCustomer Success ManagerSan Francisco, CaliforniaWe're a small, talented team, led by Jack Cable (Former CISA - Secure by Design), Ashwin Ramaswami (Former CISA, Stanford, and Schmidt Futures) and, Alex Stamos (Former CISO of Facebook, Yahoo, SentinelOne). You’ll work closely with our Head of Customer Success, Sales, and Product to understand customer needs, solve problems, and ensure customers are successful with Corridor.
Founding Customer Success Manager KreaFounding Customer Success ManagerSan Francisco, CaliforniaWe're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide them through workflows, and be the connective tissue between customers, product, and sales.