Reporting to the Associate Director, the Service Center Manager provides overall leadership and responsibility of Cornells entire Service Center operation, which includes multiple distinct service center locations, currently 5 in total, all serving as hubs for mail/package services, key disbursements, and general inquiry from a range of constituency groups (students, faculty, staff, alumni, and other distinguished guests). While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.