Specialized experience is experience communicating effectively with customers using tact and courtesy; performing other clerical and administrative work in support of the office/organization; assisting with the development, establishment, updates, and maintaining of office procedures and records/files of various types to ensure effective and efficient operation of the office; based on administrative support program requirements, helping to aid with determining administrative needs, and assures these needs are met; experience helping to identify and implement processes which can be improved or made more efficient through application of automated technology or other methods. The primary purpose of this position is to serve as the primary point of contact to the squadron commander/director for all administrative support programs to include but not limited to task management, cybersecurity liaison (CL), Government Travel Card (GTC) program, Defense Travel System (DTS) administrator, drug demand reduction program, health care program ect.