Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Serve as the main point of contact for employees for HR-related inquiries, complaints, and customer service (e.g., case management, policy or protocol navigation), collaborating with other workforce support tiers to ensure issues are resolved in a timely and comprehensive way.