Manage the Retail Loan Servicing email inbox and all incoming requests including but not limited to DocuSign requests for frequency changes, general inquiries, skip a pay program processing, Processing payments and payoffs for all consumer loan products received daily and ensuring the subsequent Home Equity discharge and satisfaction process is completed within 30 days. Review and make all necessary corrections to consumer loan accounts using daily, weekly and monthly reports including but not limited to zero balance, loan payment recalculations, Equity Access Sweep, Scheduled Allotments, Past Maturity, Home Equity Discharge, Unapplied Loan Balances, Paid Ahead Loans, 0% Interest Rate, Payoff Tolerance.