Directly lead the processes related to our Safe & Secure Technology that supports our HQ locations Ensure equipment is properly functioning, that issues are addressed, and that our processes relating to badge access, server room controls, monitoring alerts, and overall health of the program are running like a well oiled machine. As a Functional Lead, you’ll be the direct supervisor of these Associates which includes supervising their day-to-day activities as a team, providing training and coaching on proper protocols/procedures, and continuously upholding a high level of performance.