Information Technology Specialist (Customer Support) United States ArmyInformation Technology Specialist (Customer Support)Washington, DC$77,983–$101,383 / yearExamples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise; (3) Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Inventory Management Specialist (Customer Support Spec) U.S. Department of DefenseInventory Management Specialist (Customer Support Spec)Fort Belvoir, VA$74,678–$97,087 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-11 and may be computed by first determining the applicants total qualifying experience as a percentage of the experience required for the grade level; then determining the applicants education as a percentage of the education required for the grade level; and then adding the two percentages.
Customer Service, Sales Floor Support and Stock - Pentagon Center Rack Nordstrom IncCustomer Service, Sales Floor Support and Stock - Pentagon Center RackArlington, VA$18.65–$19.40 / hourAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Temporary HR Customer Support Specialist American UniversityTemporary HR Customer Support SpecialistWashington, DCUses the Workday and the legacy systems to lookup, research and gather information and pertinent facts pertaining to the inquiry or problem; Provides first call resolution for a variety of inquiries or issues reported by the customer and escalates the more complicated problems through the appropriate channels. The Specialist manages the full lifecycle of employee inquiries from answering initial calls and routing ServiceNow tickets regarding new hires, personnel changes, payroll, benefits, and HR policy, to providing in-person assistance for walk-in customers.
Customer Support Manager IntelliDyneCustomer Support ManagerWashington, DC$110,000–$160,000 / yearOversee daily operations of the Help Desk (remote/phone/email/ticketing support), Deskside Support (on-site troubleshooting and deployment), Asset Management (hardware/software lifecycle, inventory, procurement tracking), Audio-Visual services (meeting room support, conferencing systems, event AV setup), and Copy/Print Center (print production, scanning, mail services, equipment maintenance). Possess a broad technical skillset that encompasses multiple technical domains such as Microsoft Servers, Linux Servers, Networking, Virtualization, Storage, Datacenter customer support, Microsoft 365 Services, Databases and AWS or Azure cloud computing. .
LEAD IT SPECIALIST (NETWORK SERVICES/CUSTOMER SUPPORT)-DIRECT HIRE AUTHORITY United States Air ForceLEAD IT SPECIALIST (NETWORK SERVICES/CUSTOMER SUPPORT)-DIRECT HIRE AUTHORITYWashington, DC$40,736–$97,087 / yearThe primary purpose of this position is to serve as a Lead Information Technology (IT) specialist responsible for administration, operation and maintenance of the FSS computer network and for providing planning, directing, organizing, and exercising control over nonsupervisory employees assigned to squadron. Plans, organizes and directs the activities of the Force Support Squadron information systems, ensuring that FSS local area network (LAN) and FSS wide area network (WAN) systems comply with legal and regulatory requirements and meets customer needs.
Customer Support/Quality Manager Green Bay Packaging CareersCustomer Support/Quality ManagerHunt Valley, MarylandStarted in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement.
SATCOM Customer Support Engineering Manager, Amazon Leo Government Amazon.com IncSATCOM Customer Support Engineering Manager, Amazon Leo GovernmentArlington, VAThis role will oversee a team of technical support engineers who work with satcom distribution partners to provide expert customer support through phone and email channels while performing deep technical troubleshooting of broadband network and customer devices to perform root cause analysis. The mission of Amazon Leo for Government (ALG) is to leverage Leo and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers.
Customer & Technical Support Specialist EntarianCustomer & Technical Support SpecialistSilver Spring, Maryland$26–$28 / hourOverview/ Job Responsibilities: Entarian is seeking a Customer & Technical Support Specialist to support the NOAA National Marine Fisheries Service (NMFS) Office of Law Enforcement (OLE) Vessel Monitoring System (VMS). This role provides direct assistance for VMS vTrack software users, supports operational needs, and helps maintain compliance with legal, security, and program requirements.
Junior Cloud Operations and Customer Support Engineer teKnoluxionJunior Cloud Operations and Customer Support EngineerSpringfield, Virginia$117,000–$140,000 / yearFull timeBcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. You’ll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community.
Customer Support Travel Agent Vacation AdvertiserCustomer Support Travel AgentWashington DC, DCRemoteCustomer Service & Travel Support Specialist Location: Washington DC, Maryland, Virginia (Remote)Are you looking for a flexible opportunity that allows you to work from home, learn valuable travel industry skills, and help clients create unforgettable vacation experiences? We are seeking motivated individuals interested in customer service, travel planning, sales support, and client relationship building.
Customer Service, Retail Sales Floor Support & Seasonal Retail Stock - Columbia Crossing Rack NordstromCustomer Service, Retail Sales Floor Support & Seasonal Retail Stock - Columbia Crossing RackColumbia, MarylandFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf .
Information Technology Specialist Customer Support US Department of StateInformation Technology Specialist Customer SupportWashington, DC$121,785–$158,322 / yearApplicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - Mastery of systems administration concepts, methods, and practices to manage the delivery of a full range of Windows-based applications and hosting services that support both applications development and production activities. Customer Service - Ability to interact effectively with individuals at all levels to plan and coordinate assigned responsibilities and to establish and maintain liaison with customer officials to provide the highest possible level of customer service.
Customer Service - Donor Support Technician CSL PlasmaCustomer Service - Donor Support TechnicianGlen Burnie, MarylandBy celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
Customer Support Manager Kalibri LabsCustomer Support ManagerWashington, District of ColumbiaRemoteYou'll manage a team of Customer Support Representatives, own SLAs and escalations, and take ownership of our internal knowledge base, Training Academy, and customer health monitoring for a portion of our customer base. Kalibri's support team already delivers a high bar of service to customers - this role is about keeping that bar high, keeping it well-documented, and strengthening how support connects with the rest of the business.
Remote Customer Service & Client Support Agent – Work From Home The Gainey AgencyRemote Customer Service & Client Support Agent – Work From HomeBaltimore, MDRemoteWe are seeking individuals who are motivated, coachable, and interested in a flexible work-from-home opportunity within the financial services industry. Must be authorized to work in the U.S. Ability to obtain a state life insurance license (training provided; licensing costs may apply).
Temporary Customer Support Representative AerotekTemporary Customer Support RepresentativeHanover, MarylandIn this role, you'll conduct structured video interviews at high volume, following provided scripts and using purpose-built screening technology to evaluate candidates efficiently and consistently. Ensure all data captured during calls — screening outcomes, candidate qualifications, availability, and interest — is entered accurately and completely into our ATS .
NewSupervisory IT Specialist (Customer Support) U.S. Department of DefenseSupervisory IT Specialist (Customer Support)Washington, DC$89,508–$116,362 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
Customer Support Hardware Installation Technician Level I Reston Consulting Group, Inc.Customer Support Hardware Installation Technician Level IRockville, MDThis position is primarily remote; however, the selected candidate must be available to report on-site at a customer-designated location as required to support site surveys, hardware installations, testing, troubleshooting, and other field-support activities. The successful candidate will work remotely but must be available to report on-site at a customer-designated location as required to perform installations, site surveys, testing, and other field-support activities.
Data Operations Customer Support Specialist Accenture Federal ServicesData Operations Customer Support SpecialistArlington, VAThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $78,600—$160,200 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .