19 Results for

Success Manager Jobs in Illinois

Jobs

Senior Manager, Customer Success (RapidScale) (Remote) Charter Communications Inc

Chicago, IL

Remote

$70,900–$182,900 / year

This leader will also serve as a senior escalation point and cross-functional partner across Sales, Delivery, Operations, Consulting, Support, and Engineering, ensuring teams remain aligned around customer outcomes, risks, priorities, retention, and growth. RapidScale customers often rely on multiple interconnected technologies and services, requiring Customer Success to coordinate across technical delivery, operations, support, consulting, engineering, and commercial teams to drive successful outcomes.

24 days ago

Customer Success Manager, High Touch Intercom

Chicago, IL

$135,270–$161,575 / year

You'll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin - from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce.

30+ days ago

Customer Success Manager SmartLab

Chicago, IL

Remote

$75,000–$95,000 / year

Collaborate with territory Sales reps through regular account syncs, keeping Sales informed on account health, key stakeholder changes, and emerging opportunities to ensure a unified, coordinated approach to each customer. Maintain accurate and timely Salesforce records of customer engagements, opportunities, contacts, and key account activities, ensuring information is documented to support effective account management and cross-functional collaboration.

2 days ago

Customer Success Manager Zeta Global

Chicago, IL

Remote

$90,000–$100,000 / year

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs.

7 days ago

Digital & Scaled Customer Success Program Manager Asana

Chicago, IL

$147,000–$167,000 / year

Commercial & Cross-Functional Alignment: Collaborate across Customer Success, Sales, Revenue Operations, Revenue Analytics, Marketing, Enterprise Technology, and Product Engineering to ensure programs reflect ground-level account reality and resolve data questions proactively. Sitting at the intersection of Customer Success, Sales, Revenue Operations, Marketing, and Product Engineering, you will be the driving force behind turning digital CS strategy into working programs, maintained playbooks, enabled teams, and well-run vendor partnerships.

21 days ago

Digital & Scaled Customer Success Program Manager Asana Inc

Chicago, IL

$147,000–$167,000 / year

21 days ago

Senior Manager, Customer Success Baxter

Deerfield, Illinois

Remote

$136,000–$187,000 / year

Working closely with Sales, Enterprise Accounts, Clinical Operations, Product Management, Engineering, Technical Support, and implementation teams, you will help ensure customers experience one coordinated Baxter while influencing stakeholders, challenging the status quo, and driving meaningful customer outcomes. The ideal candidate has experience building or transforming Customer Success teams and can introduce best practices, playbooks, customer health frameworks, KPIs, governance models, and operational rigor that enable long-term scalability and measurable results.

6 days ago

Success Insights Manager Okta Inc

Chicago, IL

$117,000–$160,600 / year

Possess knowledge in the use of various content types and engagement methods, such as AI agents, video, in-app guides, and email, with demonstrated experience in prompt engineering for generating actionable insights and compelling content Ability to leverage an effective track record of success to positively influence program execution across teams Display effective communication and team collaboration skills Demonstrate excellent communication skills (presentation, verbal and written). Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

24 days ago

ISV Success Manager Okta Inc

Chicago, IL

$194,000–$292,000 / year

Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$174,000-$260,000 USDThe Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection.

24 days ago

Customer Success Manager- US Mid West and West Coast Dexory Ltd

Work comfortably with dashboards and back-end systems to track usage trends, guide data-driven conversations, and assist customers in interpreting operational insights, fixing deployment issues, trouble shooting problems. You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes.

30+ days ago

Tax Manager or Senior Manager, Business Tax Services Cohen & Company

Chicago, IL

At Cohen & Co, we're looking for a Tax Manager or Senior Manager to join our Business Tax Services team serving closely held businesses and/or private equity portfolio companies. You'll work directly with Partners and firm leadership, gain exposure to business development and practice growth initiatives, and serve as a trusted advisor to clients while building and maintaining strong relationships.

10 days ago

Program Manager - Chicago Goodera

Chicago, IL

With consistent 100% YoY growth and profitability since April 2024, Goodera is backed by leading investors including Elevation Capital, Nexus Venture Partners, Omidyar Network, Zoom Ventures, xto10x, and Ursula Burns. As we continue to grow, Goodera is exploring avenues of expanding beyond volunteering into a broader suite of employee engagement offerings including team building, culture-building and purpose-driven experiences.

30+ days ago

Customer Engagement Manager, SMB Built In

Chicago, IL

$70,000–$80,000 / year

It's ideal for someone who is organized, curious, and a self-starter — energized by learning a product inside and out, helping customers get up and running quickly, and partnering closely with Account Managers, Support, and Product to deliver a great customer experience from onboarding through renewal. In this role, you'll be a shared resource across a pod of Account Managers — leading onboarding for new SMB/MM customers, monitoring the health of your book of accounts, and serving as the first point of contact for product questions and level-1 support needs.

30+ days ago

Manager Inpatient Care Management Advocate Aurora Health

Park Ridge, IL

Full time
Quick Apply

Identifies and discusses overall and individual physician trends related to care management activities with Director of Inpatient Care Management Operations, Physician Advisor and site Medical Staff Leadership as appropriate with a documented improvement plan to include strategies and educational needs identified. Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.

1 day ago

Store Sales Manager LaserAway

Evanston, IL

$80,000–$115,000 / year
Quick Apply

LaserAway, the industry leader with over 10 million treatments performed and 18+ years of experience, is seeking a dynamic Store Sales Manager to oversee operations, drive clinic performance, and deliver an outstanding patient experience. Experience: 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.

30+ days ago

Project Manager – Manufacturing Digital Transformation (MDx) - Decatur ADM

Decatur, IL

$70,400–$131,200 / year

We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. As a Project Manager for Manufacturing Digital Transformation, you will drive digital transformation across ADM Global Operations by leading and executing projects that transform the way we work.

18 days ago

Manager, Solutions Architecture - Platforms (Chicago) Stripe Inc

Chicago, IL

Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for SaaS Platforms of all shapes (Vertical/Horizontal) and sizes (Velocity/Enterprise). As a manager/leader of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells, cross-sells, and cosells.

30+ days ago

Emergency Management Program Manager Fermi Research Alliance, LLC

Batavia, IL

$111,400–$146,600 / year

Skills and Attributes for Success: Bachelor's degree in Emergency Management, Public Administration, Homeland Security, or a related field with 7+ years of experience in emergency preparedness, continuity planning, contingency planning, security operations, or emergency management. Advanced knowledge of federal, state, and local emergency preparedness laws, regulations, and directives (including DHS, FEMA, EPA, OSHA, and Homeland Security Presidential Directives), sufficient to manage complex emergency preparedness programs.

30+ days ago

Senior Account Manager, Fleet Administration Wheels

Schaumburg, Illinois

Account Manager, Fleet Administrative Services, you’ll play a vital role in bringing that mission to life by leading the day-to-day execution of client-specific strategies and ensuring a consistently high-quality experience across your assigned portfolio. You will serve as a key point of contact, using your knowledge and judgment to resolve issues, drive compliance, and proactively manage operational performance across all pillars of Fleet Administration including driver, vehicle, and decision management.

30+ days ago

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Success Manager Jobs in Illinois

Senior Manager, Customer Success (RapidScale) (Remote) Charter Communications Inc

Customer Success Manager, High Touch Intercom

Customer Success Manager SmartLab

Customer Success Manager Zeta Global

Digital & Scaled Customer Success Program Manager Asana

Digital & Scaled Customer Success Program Manager Asana Inc

Senior Manager, Customer Success Baxter

Success Insights Manager Okta Inc

ISV Success Manager Okta Inc

Customer Success Manager- US Mid West and West Coast Dexory Ltd

Tax Manager or Senior Manager, Business Tax Services Cohen & Company

Program Manager - Chicago Goodera

Customer Engagement Manager, SMB Built In

Manager Inpatient Care Management Advocate Aurora Health

Store Sales Manager LaserAway

Project Manager – Manufacturing Digital Transformation (MDx) - Decatur ADM

Manager, Solutions Architecture - Platforms (Chicago) Stripe Inc

Emergency Management Program Manager Fermi Research Alliance, LLC

Senior Account Manager, Fleet Administration Wheels

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