li>Maintains and updates the personnel charging Staffing Plan, which includes detailed breakdowns of TDL and project funding per Contract Line Item Number (CLIN)/SubLine Item Number (SLIN)/Accounting Classification Reference Number (ACRN). - As the primary Point of Contact (POC) for the IDS Division Government leadership, manages and addresses technical, program, and project-related issues, ensuring alignment with organizational goals and objectives.
This position may include select Program Analyst responsibilities, depending on team needs, alongside management of a small FMS Weapon Systems Manager caseload supporting Foreign Military Sales (FMS) case execution from initial request through long‑term sustainment. Junior Weapon Systems Manager (WSM): Bowhead seeks a Junior Weapon Systems Manager (WSM) to perform a dual-hatted role supporting the CECOM Security Assistance Management Directorate (SAMD).
li>Vetting release of FMS country-requested equipment in accordance with technology security and transfer requirements, export controls, disclosure of classified and controlled unclassified information, and system-specific release requirements for sensitive technologies frequently requested by foreign partners. The Logistics Management Specialist will be responsible for logistics and acquisition type duties related to FMS cases from cradle to grave from initial request of equipment through planning for long-term program life-cycle sustainment.
p>As an ideal candidate, you will be responsible for managing and scaling a talented team of ServiceNow analysts, engineers and specialists while positioning the platform as a strategic enabler for partner teams across the enterprise such as Prod Ops, App Dev, EA, IAM, HR, Legal, Compliance, Facilities, Procurement, Finance, Cyber. Rather than owning functional delivery in those domains, your responsibility will be to ensure the ServiceNow platform, and the team deliver the workflows, automations, integrations, insights, and AI-driven enhancements these teams need to operate effectively, securely, and at scale.
In this role, you will lead the team responsible for our shared application platform and its operational excellence—ensuring deployments run smoothly, environments remain stable, and cross-functional engineering teams are empowered to deliver with consistency and confidence. 8–10+ years of experience in software engineering, 3 or more years of progressive responsibility as an engineer on development teams directly responsible for building and delivering software-intensive systems.
Aberdeen Proving Grounds, MD14 days ago
The PM PNT provides administrative, business management, programmatic contracting, information technology (IT), program management, engineering, logistics, test and evaluation (T&E), training, operations, security, technology protection, foreign military sales, and acquisition and strategic planning services to the Army director PNT systems. The incumbent is entrusted to lead and synchronize special projects, resolve complex organizational challenges, and drive initiatives that enhance the delivery of Assured Positioning, Navigation, and Timing (APNT) and Navigation Warfare (NAVWAR) capabilities to the Warfighter.
The RCM is responsible for providing daily construction management and inspection services for pumping station facilities including new construction and rehabilitation or upgrades including mechanical, electrical and pump control systems and related yard piping and civil site improvements. Whitman, Requardt & Associates, LLP (WRA) is seeking a qualified Resident Construction Manager for sanitary sewer pumping station facility construction projects in the Baltimore Metropolitan Area.
Come join our collaborative team of engineers and architects on a variety of challenging projects, including high-performance buildings, industrial and manufacturing facilities, office environments, mission critical/secure spaces, historic preservation, and higher education. Lead multidiscipline A/E teams through concept studies, final design, and construction phase services for clients across a broad range of markets, including DoD, Federal/Local Government and Industrial.
In addition to dedicated, personalized support from your recruiter, when you work with CoreMedical Group you'll receive:- Access to an extensive benefits package, including day 1 health, dental, and vision insurance, employer paid life insurance, a health reimbursement account, and more! *Estimate of weekly payments is intended for informational purposes and includes hourly wages, as well as reimbursements for meal & incidental expenses, and housing expenses incurred on behalf of the Company.
p>· High-visibility leadership role with meaningful interaction across operations, sales, production, quality, and senior leadership both domestic and international. An Engineering Manager who enjoys leading technical teams, improving processes, and driving successful product and project outcomes will excel at this role.
This is an opportunity for a hands-on culinary professional who enjoys building menus, mentoring staff, managing operations, and bringing fresh energy to a program where quality, service, and pride in the craft truly matter. Brock & Company is seeking a Chef Manager II who is ready to lead from the front, inspire a strong kitchen team, and create meaningful dining experiences within a private school community.
All resumes submitted by search firms to any employee at the Sedgwick Government Solutions without a valid written agreement and task order in place will be deemed the sole property of Sedgwick Government Solutions and no fee will be paid in the event that person is hired by Sedgwick Government Solutions. As a Capture Manager, you will lead the strategy and execution of federal opportunities driving capture efforts from initial identification through proposal submission and supporting SGS’s continued growth.
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): - 12-25 vacation days depending on years of service.
Gaithersburg, MD9 days ago
This established mid-sized general contractor specializes in high-end interior projects and has built a strong reputation through repeat clients and consistent execution. Oversee budgets, schedules, change orders, and OAC meetings while delivering high-quality projects on tight timelines.
California, CA19 days ago
The ideal candidate will have strong experience in retail technology implementation, AI-powered customer experiences, and cross-functional project delivery and a proven ability to translate strategy into executed outcomes across complex, fast-paced environments. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
em>This role is exempt and has an anticipated annualized base salary range of $55,000-$60,000 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. The Community Manager’s primary responsibility and role is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, superb customer service, and manage all aspects of the apartment community operations under their portfolio.
This role is exempt and has an anticipated annualized base salary range of $70,000 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. The Community Manager’s primary responsibility and role is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, superb customer service, and manage all aspects of the apartment community operations under their portfolio.
ul role="list">Minimum of 3 years of experience in customer success, account management, client services, customer relationship management, or a similar client-facing role .
p>Technical Troubleshooting Acumen - Demonstrated Tier 1 or Tier 2 troubleshooting experience leveraged to protect and advance customer outcomes by identifying technical blockers to adoption, clearly articulating impact and remediation paths, and coordinating cross-functional resolution to maintain momentum toward defined success objectives . The CSM ensures customers realize verified value from the solutions they have purchased by orchestrating cross-functional resources, proactively identifying risks, escalating when necessary, and maintaining accountability to defined outcome objectives.
Editorial Projects in Education (EPE), is a non-profit media organization that serves the nation’s leading K-12 policymakers, educators, researchers, marketers and other influencers with informed, independent, and highly respected journalism and research, with the goal of improving U.S. K-12 education, At Education Week, we believe that an equitable – and excellent –education for all students is possible, and we empower the field to make it a reality. The Customer Success Manager sits at the intersection of customer success, support, and lifecycle marketing, ensuring institutional subscribers successfully onboard, actively engage, and realize ongoing value from their subscriptions.
Our integrated cyber risk posture management platform combines comprehensive security ratings, instant risk assessments, templated security questionnaires, threat intelligence capabilities, and agentic AI to give organizations a holistic view of their risk surface. Advocate for the customer; Provide updates to internal cross-functional partners (Product, Sales & Marketing) on customer perspectives, risks, strategic insights, issue resolution activities, expansion & cross-sell opportunities.
p>In this role, you will own the day-to-day customer experience for your assigned accounts, strengthen stakeholder relationships, drive retention, support renewals and expansion opportunities, and help customers realize the full value ofour products and services. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services.
This role leverages a hybrid motion model, blending high-touch, time-based milestones (e.g., onboarding, mid-term health checks, pre-renewal planning) with trigger-based engagement (e.g., sudden increases or decreases in usage, new stakeholder activity, product adoption patterns) with a digital lead engagement for other points of the customer journey. Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Customer Support & Troubleshooting: Serve as Tier 1 support for customers, resolving issues and escalating complex cases to internal teams for prompt resolution.
The ideal candidate combines a consultative mindset with a working knowledge of Sage Intacct (including the Construction module) and third-party add-ons, strong relationship management skills, and a genuine drive to help clients realize the full return on their technology investment. Identify and pursue upsell and cross-sell opportunities, including additional modules, user licenses, integrations, managed services, professional services engagements and upsell/cross sell opportunities across the firm's service offerings.
This role focuses on building and maintaining strong customer relationships, providing proactive support, and driving measurable outcomes such as improved customer health, retention, expansion and satisfaction. What You''ll Need: BA/BS degree or equivalent work experience, with 5+ years in customer-facing roles, including 3+ years in account management, sales, or similar positions focused on customer retention, growth, and engagement.
At Collage Group, Customer Success Managers (CSMs) play a mission-critical role in delivering value to our clients, who include some of the world's most recognizable Fortune 1000 brands across industries such as retail, financial services, healthcare, tech, and more. Collage enables marketers and insights professionals to futureproof their brands, identify and win with the fastest-growing segments, increase brand resonance and loyalty, and authentically activate across all the marketing levers.
p>As the key point of contact for Diligent's solutions, the CSM II leads proactive account management, orchestrates cross-functional resources, and partners closely with Sales and Services to deliver measurable outcomes and expand our footprint within each account. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. In this role, you will own the day-to-day customer experience for your assigned accounts, strengthen stakeholder relationships, drive retention, support renewals and expansion opportunities, and help customers realize the full value of our products and services.
Rockville, MD30+ days ago
Covering over 50,000 meetings annually, ISS Governance leverages its extensive global footprint, deep experience, high quality data and analysis, unified client support, and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients' evolving portfolio, fiduciary, and stewardship requirements. This includes serving as the clients' primary contact within ISS STOXX, offering support and expertise on corporate governance and proxy voting solutions, addressing clients' operational needs, and participating in the client renewal process.
Rockville, Maryland21 days ago
p>As a Senior Customer Success Manager for USP’s Medicine Supply Map (MSM), you will drive impact by ensuring customers successfully adopt and operationalize USP’s supply chain intelligence within their day-to-day workflows. You will build trusted relationships with key stakeholders, guide customers in translating complex data into actionable insights, and ensure measurable outcomes that support retention, expansion, and long-term customer success.
li>Lead and manage a complex, phased platform implementation spanning multiple provider organizations across multiple states, including:- Multi-phase project planning, milestone tracking, and cross-functional coordination across internal teams (integrations, technical support, product) and customer stakeholders.
Requirements
- 7+ years in Customer Success, Strategic Account Management, or equivalent customer-facing role, preferably within a healthcare-focused SaaS environment; experience managing large, complex enterprise or strategic accounts is strongly preferred.
This individual will drive product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships with some of the world's most iconic companies currently using ZoomInfo. Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate.
Baltimore, MD30+ days ago
p>With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. While performing the duties of this position, the employee may experience extended periods of sitting, standing, walking, and frequent movement throughout dealership service lanes, inspection areas, showrooms, and outdoor lots.
Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$151,000-$207,900 USDThe Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection.
p>The Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.
Experience coordinating online marketing strategy with other key business partners internally and externally Knowledge of SEO, SEM, JIRA, CRM (Customer Relationship Management), and Salesforce 2+ years of automotive experience #LI-Remote The targeted salary for this position is $62,500. The posted salary for this position may be adjusted based on job-related factors permitted by law, such as experience and training; internal pay equity; licensure and certifications; market factors; departmental budgets; and responsibility.
p>In this role, the CSM will act as the primary advocate for assigned customers, aligning Intelligrated's technical, service, and commercial resources to support system performance, reduce operational risk, and drive adoption of lifecycle services such as preventive maintenance, remote monitoring, software support, spare parts programs, and system optimization initiatives. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Bridge Technical & Business: Serve as the functional liaison between product engineering teams and customer delivery teams, translating complex technical requirements into actionable solutions. UiPath is seeking an experienced Customer Success Manager to join our Public Sector team, supporting mission-critical transformation and AI initiatives for clients across the Department of War.
Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value. Partner with internal logistics and field support teams to coordinate delivery, commissioning, and hand-off activities, ensuring 100% on-time commissioning and customer readiness.
Silver Spring, MD1 day ago
p>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance.