Partner with the Leader of Enterprise Applications to shape and manage the 3-5 year retail technology roadmap, incorporating feedback from Retail, Rider Care, Operations, Finance, Security, and Technology leaders while delivering reliable solutions across owned stores and independent bike shop integrations. WHAT YOU NEED TO WIN: 5+ years of experience leading Business Analysts, Support teammates, Product Owners, or similar technology teams, with the ability to translate business needs into clear requirements, user stories, process documentation, support materials, and technical tickets for development teams.