Serving as a key liaison and subject matter expert (SME), s/he partners closely with internal teams (e.g., Sales, Billing, and Solutions Teams) and external stakeholders to optimize account workflow, drive service consistency, resolve complex issues, and support regional business growth. Drives effective inventory and claims management at Breg Stock & Bill (SNB) locations by reinforcing compliant documentation accuracy, claim scrub requirements, inventory par adherence, cycle count execution, replenishment workflows, shrink reduction, and customer service performance.