Decision Making: Demonstrates ability to make sound and timely decisions that are guided by precedents, policy & procedure and overall goals and objectives, is able to choose the best course of action based on analysis of available information, and can develop alternative courses of action Problem Solving: Demonstrates ability to address a wide variety of clinical, operational and social issues that arise by analyzing the situation and applying critical thinking skills to implement a solution. Communication Skills: Demonstrates the ability to articulate thoughts and present complex clinical and operational information using oral, written, and non-verbal communication skills, able to employ active listening skills to gain clarity, having the ability to gather and deliver information in person, in writing, and electronically/digitally.