Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; advanced knowledge of operational controls, audit processes, risk management practices, and banking regulations; experience with banking technology platforms, digital banking systems, core processing systems, or related operational technologies; strong knowledge of deposit products, banking operations, and electronic banking; strong analytical, problem-solving, and decision-making skills; ability to analyze operational data and identify trends, control weaknesses, and opportunities for improvement; proficient computer skills; demonstrated management and supervisory skills: ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. The Director of Deposit and Digital Operations identifies opportunities to improve processes and the customer experience, and works collaboratively with Retail Banking, Risk Management, Compliance, Internal Audit, and other business units to strengthen operational effectiveness and mitigate risk, while supporting the company's overall growth and service goals.