Personally direct and coordinate the daily activities of both departments, setting maintenance, housekeeping, common-area and grounds priorities; verify repair quality, residence and guest readiness, cleaning inspections, work orders, snow response and preventive maintenance. Accountable for all day-to-day departmental operations, employees, schedules, maintenance and cleaning quality, residence readiness, preventive maintenance, building safety, vendor performance, owner-service execution, staffing and financial results.