Completes yard inventory to verify location of equipment Investigates and reports linehaul schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route trailer breakdown or accident May perform driver release audits as assigned (Contractor model stations only) May organize, plan and/or execute driver training classes Performs other duties as assigned Minimum Education High school diploma or GED required; Bachelor’s degree in , Business, Logistics or a related area preferred Minimum Experience Administrative support, customer service or dock operations experience preferred Knowledge Skills and Abilities Customer service skills necessary to effectively and professionally respond to requests and issues Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals Verbal and written communication skills necessary to communicate with various audiences Ability to read, interpret and draw conclusions from numerical data and written information Software skills, including use of Microsoft Office software and web-based applications Knowledge of concepts, practices, procedures and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations Job Conditions May work in hot and cold temperatures May work in an area with loud noise and fumes May have lift or carry up to 20 pounds Minimal travel required Preferred Qualifications: Pay Transparency: Pay: $20.35 to $34.97 Ensures errors are corrected in appropriate systems and verifies accuracy of metrics reported Communicates with BC/AOs of Independent Contractors (ICs), Independent Service Providers (ISPs) and temporary agency employees regarding day-to-day operations including IC/ISP requested load plan changes and implements these changes into the Vision/VRP systems.