Develops and directs a productive team of branch account representatives by hiring, training and leading the best qualified people, utilizing effective communication, motivational and coaching techniques, leading by example, providing ongoing performance management, rewarding higher levels of sales, profitability, quality, and performance by providing on-going and effective training, development, and succession planning. Manages the inside sales program that results in the satisfactory achievement of corporate pre-tax profit, gross profit, revenue generation, operating expense control, automated inventory management, on-time delivery performance and quality performance metrics.