What You’ll Do Coordinate domestic LTL and TL shipments and transportation-related activities Process freight invoices and work with 3rd-party audit partners to ensure accurate carrier payments File and track freight claims related to damages or service issues Coordinate reverse logistics, customer returns, call tags, and carrier pickups Communicate with freight carriers and internal customer service teams regarding shipment and delivery questions Track shipments and assist with resolving transportation issues Support freight quote requests and carrier communication Assist with transportation reporting, freight tracking, and operational documentation Create shipping documentation and support daily transportation operations Partner with Distribution Center teams to help reduce freight claims and delivery issues What We’re Looking For Experience working with domestic freight, transportation, logistics, or carrier operations Understanding of LTL, TL, and parcel shipping processes Experience handling freight claims, shipment tracking, or delivery issues preferred Transportation Management System (TMS) experience preferred Strong Microsoft Excel and general computer skills Strong organizational, communication, and multitasking abilities Detail-oriented with strong follow-through Comfortable working in a fast-paced environment and managing multiple priorities Reliable, team-oriented, and eager to learn Education & Experience 2–5 years of related logistics, transportation, or supply chain experience preferred Associate’s degree in Logistics, Supply Chain, Business, or related field preferred High School Diploma or GED required Why Join D2G Group? This role works closely with freight carriers, internal teams, and customers to help ensure shipments move efficiently and delivery issues are resolved quickly.